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Our Success Stories

See how companies, like you, are successfully managing industry challenges.

Harris-Teeter-Improves-Process-Efficiency-with-Digital-Business-Automation-thumbnail-1
Case Study

Harris Teeter: Deep in Digital Innovation with Datamatics

Harris Teeter, a grocery powerhouse, aimed to enhance efficiency and agility in a competitive market. Partnering with Datamatics, they embraced digital business automation, streamlining operations and accelerating decision-making. The impact? Faster transactions, improved financial accuracy, and scalable growth, positioning Harris Teeter as a future-ready leader in retail excellence.

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Gate Gourmet
Case Study

Gate Gourmet: Datamatics Helped Streamline Accounts Payable & Receivable

Gate Gourmet, a global leader in airline catering, faced bottlenecks in invoice processing and approvals. With Datamatics’ AI-powered FINATO, they automated workflows, achieved a 30% increase in overall efficiency, and streamlined financial operations. The result? Optimized cash flow, cost savings, and enhanced decision-making, ensuring smooth financial operations across 200+ airports.

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Case Study

Ryder: Revolutionizing Fuel Invoice Processing with Intelligent Automation

Ryder Systems, a leader in transportation and supply chain management, faced a fuel billing nightmare with thousands of invoices overwhelming their finance team. By leveraging Datamatics' TruBot and TruCap+, they automated invoice processing, slashing processing time by 86%. The result? Faster reconciliation, zero errors, and significant cost savings, propelling Ryder into a new era of efficiency.

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free-law-project
Case Study

Free Law Project: Datamatics Enabled Scalable, Cloud-Powered Legal Research

Free Law Project faced scalability challenges managing 2.5 million minutes of oral arguments and 6.6 million legal opinions. With AWS cloud migration led by Datamatics, they achieved enhanced system reliability, faster legal searches, and cost-efficient operations. Now, they provide seamless legal data access, reinforcing their mission of transparency and fairness.

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Account Payables Case Study
Case Study

Blue Star: Optimizing Accounts Payable and Eliminating Bottlenecks

For decades, Blue Star led in cooling solutions, but its procure-to-pay (P2P) process faced bottlenecks due to complexity and operational inefficiencies. Partnering with Datamatics, they leveraged FINATO & TruBot for AI-driven automation. The result? 33% efficiency boost, faster invoice processing, and improved vendor trust—ushering in a future-ready, digital-first finance ecosystem.

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UTI
Case Study

UTI Mutual Fund: Embracing a Paperless Office with Datamatics' Digital Transformation

UTI Mutual Fund faced operational bottlenecks due to paper-heavy processes. Partnering with Datamatics, they embraced a paperless office, digitizing over 20,000 transactions and automating approvals. The result? Streamlined workflows, enhanced compliance, and seamless ERP integration—a true game-changer in financial services, setting new industry benchmarks.

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Case Study

Driving Supply Chain Efficiency: A Leading LTL Provider Cut Operational Costs by 21% 

A leading logistics provider faced rising costs and inefficiencies due to outdated forecasting models. By partnering with Datamatics, they leveraged AI-driven analytics and predictive modeling, optimizing truckload forecasting and freight movement. The result? 21% cost savings and a 12% increase in profit margins by refining pricing strategies—transforming their supply chain into a seamless, data-driven powerhouse.

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Case Study

GP Automate: Redefining Healthcare Efficiency with Datamatics TruBot RPA

GP Automate is revolutionizing general practice by eliminating administrative burdens. With Datamatics TruBot RPA, it automates patient registration, lab reports, and Florey questionnaires, enabling general practitioners to focus on patient care. By reducing manual tasks and enhancing accuracy, it drives efficiency, seamless operations, and improved healthcare outcomes.

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Case Study

From Uncertainty to Data-Driven Success: FMCG Brand Transforms with Sentipede

A leading FMCG brand struggled with fragmented consumer insights and ineffective marketing strategies. Partnering with Datamatics, they implemented Sentipede, an AI-powered consumer intelligence platform. By leveraging real-time sentiment analysis and predictive modeling, the brand achieved hyper-personalized engagement, optimized campaigns, and enhanced ROI—transforming their marketing from guesswork to precision-driven success in a dynamic marketplace.

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MullenLowe Lintas
Case Study

MullenLowe Lintas: Cutting Creative Turnaround from 2 Days to 25 Minutes

MullenLowe Lintas, managing 300 brands, faced delays in tracking media coverage for customers. Manually collating brand visibility data took two days—too slow for the fast-paced news cycle. With Datamatics TruCap+, they automated media extraction, summarization, and reporting, reducing turnaround time from 2 days to just 25 minutes. Now, brands stay informed in real time, driving faster decisions and sharper strategies.

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evidyaloka-mobile-application-platform
Case Study

eVidyaloka: Increasing Student Enrollment by 30% with a Mobile App Platform

In rural India, eVidyaloka brings digital classrooms to children, connecting them with volunteer teachers worldwide. With Datamatics’ mobile platform, enrollment surged 30%, ensuring seamless access to quality lessons, structured learning, and essential skills. A future shaped by education, powered by technology, and driven by endless possibilities.

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AWS Cloud Migration Case Study
Case Study

Ashapura: Boosting ROI by 40% with Datamatics Cloud Migration

Ashapura, a global leader in multi-mineral solutions, faced hurdles with its on-premise IT infrastructure. Struggling with inefficiencies and delays, they turned to Datamatics for a seamless cloud migration. The result? A 40% ROI boost, streamlined operations, and future-ready agility. This transformation empowered Ashapura to scale effortlessly and innovate with confidence in a digital-first world.

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Case Study

Ingram Micro: From Invoice Chaos to Seamless Automation with Datamatics TruCap+

Ingram Micro struggled with processing over 3 million invoice pages from 10,000 vendors in 15 languages, drowning in inefficiencies and costly corrections. Datamatics TruCap+ changed the game—automating data extraction with 95% accuracy, cutting manual effort by 85%, and accelerating processing by 60%. The result? Faster payments, stronger vendor relationships, and a finance team freed from chaos.

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On Premise To Cloud Migration Case Study
Case Study

Apcotex’s Digital Leap: Transforming ERP with Datamatics & AWS Cloud

Apcotex, a leader in synthetic rubber and latex, faced mounting IT challenges with its aging on-premise ERP. Datamatics stepped in, orchestrating a swift AWS Cloud migration. In just a month, operations became agile, decision-making accelerated, and costs dropped by 40%. Now, Apcotex is future-ready, powered by cloud scalability and seamless efficiency.

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New England Historic Genealogical Society (NEHGS) seamlessly moves to AWS Cloud to improve efficiency
Case Study

NEHGS: Preserving History Through a Seamless Cloud Transformation

Founded in 1845, NEHGS, the oldest genealogical society of U.S., faced the challenge of aging IT infrastructure and rising costs. Partnering with Datamatics, they migrated seamlessly to AWS Cloud in just one month, ensuring a scalable digital future and uninterrupted access to historical records. Now, NEHGS preserves history while embracing innovation, offering seamless research experiences worldwide.

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Vendor Enablement Process Optimization For A Multi-National Energy Conglomerate
Case Study

Global Energy Leader: Transforming Vendor Enablement with Datamatics

A global energy leader faced supplier chaos with 50,000+ vendors, slow onboarding, and compliance risks. The CPO and CFO demanded a solution. Datamatics introduced Finato-powered automation, creating a centralized repository with real-time updates and standardized workflows. The transformation brought efficiency, transparency, and compliance, streamlining vendor enablement like never before.

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TruBI Helps To Get Better Insights On Buying Trends For A Leading Adhesive Manufacturer
Case Study

TruBI: Revolutionizing Insights for the Adhesive Manufacturing Sector

Datamatics helped an India-based adhesive manufacturer overcome data fragmentation and inefficiencies by implementing TruBI, a business intelligence tool. By building separate data marts for various regions and departments, TruBI provided real-time, actionable insights through advanced analytics and data visualization. This empowered senior leaders to make data-driven decisions, improving operational efficiency, sales, and forecasting accuracy.

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Centralization Of Order Management For A Leading Paint Manufacturer
Case Study

Centralization of Order Management for a Leading Paint Manufacturer

Datamatics helped a leading Indian paint manufacturer overcome fragmented order management by deploying a team of 50 multilingual resources to implement Order-to-Cash (O2C) solutions. The team streamlined processes, handled dealer complaints, followed up on overdue payments, and updated ERP systems. The solution improved order processing efficiency, payment recovery, customer satisfaction, and operational scalability, supporting the company’s growth.

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Datacap Migration For Major Health Insurance Provider
Case Study

How Datamatics Unified Fragmented Applications Efficiently

Datamatics assisted a leading U.S.-based multi-line healthcare enterprise in migrating from IBM Datacap version 8 to version 9. The project involved customizing and implementing an enterprise content management solution to support U.S. Standard Claim forms (UB-84, CM-1004). Additionally, Datamatics upgraded key applications, including the New Customer Onboarding and Authorization processes for cashless hospitalization, while unifying multiple Datacap applications to optimize the system. ​

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TruAI Automates Comparison And Analysis Of Unstructured Data For A BFSI Company
Case Study

Accelerating Financial Intelligence with TruAI and TruBI

Datamatics partnered with a leading BFSI firm to automate the manual, time-consuming process of comparing and analyzing balance sheet reports for 20 key accounts. By implementing TruAI and TruBI, Datamatics enabled contextual analysis & automated detection, comparison, & classification of key financial data elements. This solution improved accuracy from 75% to 97% and reduced the time required for performance parameter comparison from one month to just four days.

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A leading public sector bank improves efficiency by 400% in their Trade Finance division
Case Study

How Datamatics Simplified Trade Finance Processes with TruBot

Datamatics implemented an RPA solution using TruBot to automate the closure of expired Letters of Credit (LCs) and Bank Guarantees (BGs) in a leading public sector bank's core banking system. By validating data between Excel dumps and the core system, TruBot followed a pre-programmed process to close LCs/BGs across multiple touchpoints, enhancing efficiency and accuracy.​

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92% improvement in TAT of statutory compliance for a leading public sector bank
Case Study

Revolutionizing Compliance with Datamatics Intelligent Automation

A leading public sector bank faced challenges in manually updating mortgage case details into a government system, involving data entry across seven tabs with over 20 fields each. Datamatics implemented its TruBot RPA solution, automating the validation and submission processes in an unattended mode. This led to a 92% improvement in turnaround time and achieved 24x7x365 automation.

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TruBot reduces cycle time from 2 hours to 10 mins for a leading public sector bank
Case Study

How TruBot Transformed Operational Efficiency for a Leading Bank

Datamatics implemented its TruBot Robotic Process Automation solution for a leading public sector bank, automating the manual tracking of couriered items. This solution reduced cycle time from two hours to just 10 minutes, eliminated human errors, and significantly improved operational efficiency. By automating this critical process, the bank enhanced productivity and customer satisfaction while lowering operational costs.

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RPA in Banking - Increases Productivity by 900% Case Study
Case Study

Transforming Operational Efficiency with TruBot for a Leading Bank

A leading public sector bank struggled with manual, error-prone processes for waiving charges, causing delays and low productivity. Datamatics implemented TruBot, its Robotic Process Automation solution, to automate the process. The bot validated conditions and reversed charges across multiple touchpoints, improving efficiency, reducing errors, and enhancing customer satisfaction, resulting in a 900% productivity boost.

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RPA_TruBot_A leading private sector bank automates a statutory compliance process
Case Study

Bank Boosts Compliance with Scalable RPA Automation Using TruBot

A leading private sector bank in India automated its time-consuming CERSAI compliance process with Datamatics’ RPA solution. By deploying a multi-bot architecture, the bank eliminated manual data entry, reduced processing time by 70%, improved accuracy, and lowered operational costs. The solution enhanced compliance efficiency and empowered the COO’s team to focus on higher-value tasks.

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A large BFSI company automates customer service requests for reversal of charges
Case Study

Automating Charge Reversal Process with TruBot for Enhanced Efficiency

Datamatics implemented a Robotic Process Automation (RPA) solution using a multi-bot architecture to automate the charge reversal process for a leading international banking and financial services company. This streamlined process reduced manual errors, significantly shortened turnaround times, and improved customer satisfaction. The solution led to enhanced operational efficiency, reduced costs, and better SLA compliance, positively impacting key financial KPIs.

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TruBot automates data retrieval of speed post for a leading bank
Case Study

TruBot Automates Data Retrieval of Speed Post for a Leading Bank

Datamatics implemented a cutting-edge TruBot RPA solution for a leading private-sector bank to automate the manual process of tracking speed post deliveries. By leveraging a multi-bot architecture, TruBot captured AWB details from third-party courier sites and updated Excel records daily. This automation reduced errors, improved operational efficiency, and enhanced customer satisfaction, driving significant time and cost savings.

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A leading general insurance provider automates reconciliation of new policy payments
Case Study

Automating Policy Payment Reconciliation with TruBot for Efficiency

Datamatics automated the policy payment reconciliation process for a leading general insurance provider using their RPA platform, TruBot. The bot retrieved and consolidated data from bank, vendor, and internal reports, streamlining reconciliation. It also updated systems in real-time for payment realizations or cheque bounces. This automation resulted in a two-thirds reduction in processing time and a 99% accuracy rate, significantly enhancing operational efficiency.

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A leading general insurance provider automates the No Claim Bonus validation
Case Study

India's Leading Insurer Streamlines Policy Validation with Automation

Datamatics collaborated with a leading general insurance provider to automate the No Claim Bonus (NCB) validation process using their RPA platform, TruBot. This automation enabled the insurer to verify NCB eligibility from both private and public sector insurers and update the core system accordingly. As a result, the insurer achieved a 65% reduction in turnaround time and maintained 99% accuracy in NCB processing.

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One of the largest private sector banks automates the salary upload process using RPA
Case Study

Transforming Salary Processing with TruCap+ and TruBot

A leading private sector bank in India struggled with manual document scrutiny for uploading salary details, causing delays. Datamatics implemented an automated solution using TruCap+ and TruBot. The bots extracted and validated data from scanned documents and Excel files, then uploaded it to the core banking system, significantly streamlining the salary release process.

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TruBot automates cash flow updation in Murex system for a leading private sector bank
Case Study

TruBot Automates Cash Flow Management for Leading Indian Bank

Datamatics implemented TruBot, a Robotic Process Automation (RPA) solution, to automate cash flow updates between a leading Indian private sector bank's CRM and Murex system. The bot extracted data from both systems, synchronized updates through multiple touchpoints, and performed auto-validation and reconciliation. This automation resulted in 75% faster turnaround time, 100% regulatory compliance, and 80% savings in licensing fees.

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A leading private sector bank improves speed by 10x for a core banking process
Case Study

Accelerating Core Banking with Intelligent Automation by Datamatics

A leading private sector bank faced prolonged turnaround times in processing corporate overdraft credit limit extensions, handling hundreds of daily requests. To address this, Datamatics implemented a solution combining Robotic Process Automation and Cognitive Automation, streamlining the process across multiple touchpoints. This led to a 10x improvement in processing speed, 91.67% productivity enhancement, and real-time request resolution

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A leading bank automates international remittance processing with RPA
Case Study

Driving Operational Agility in Banking with Intelligent Automation

A leading Indian private sector bank faced challenges in processing a high volume of international remittance requests manually, leading to delays and customer dissatisfaction. By partnering with Datamatics, the bank implemented TruBot (RPA) and TruAI to automate key processes. The solution reduced processing time by 85%, handled over 2 million transactions, and provided real-time updates to customers.

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A BPO improves visibility of on-bench employees through timely information dissemination using RPA
Case Study

How TruBot Streamlined Resource Deployment for Faster Project Staffing

A leading BPO and KPO services company faced challenges in tracking and deploying on-bench employees due to manual processes and low visibility. Datamatics implemented an RPA solution using TruBot to automate resource identification and stakeholder communication. The solution improved workforce visibility, reduced manual effort, accelerated deployment to billable projects, and enhanced overall operational efficiency.

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TruBot reduces the cycle time of timesheet to invoice creation for a leading BPO company
Case Study

How TruBot Transformed Invoicing for a Global BPO Leader

A leading BPO and KPO services company faced challenges in manually processing timesheets and generating invoices, leading to inefficiencies and delays. Datamatics implemented a two-bot RPA solution using TruBot to automate timesheet validation and invoice creation. This automation significantly reduced the cycle time of timesheet-to-invoice creation, enhancing operational efficiency and accuracy.

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A large NBFC reduced their turnaround time by 75% after automating loan disbursal process
Case Study

TruCap+ and TruBot Revolutionized Loan Processing Efficiency

An Indian NBFC specializing in consumer finance faced challenges with manual loan processing, leading to inefficiencies and increased workload. Datamatics implemented its RPA tool, TruBot, and IDP solution, TruCap+, to automate data capture and eligibility checks. This integration reduced loan disbursal turnaround time by 75%, enhanced data accuracy, and improved operational efficiency.

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Mobile App for an International Organization Case Study
Case Study

Streamlining Budgeting and Refugee Services with Real-Time Data Insights

Datamatics developed a mobile app for an internal organization to streamline its reporting mechanism. The app provided real-time, centralized access to key data, improving decision-making and operational efficiency. With user-friendly dashboards and offline capabilities, the solution reduced reporting delays, increased productivity, and empowered leadership with timely insights to drive informed actions.

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Advanced Analytics Helps in Fraud Detection for a Leading Healthcare Giant Case Study
Case Study

How AI Revolutionized Fraud Detection for a Leading Healthcare Provider

Datamatics developed an advanced fraud detection system for a leading healthcare provider, analyzing 3.3 million claims using machine learning and anomaly detection. This solution identified 65,000 fraudulent claims with high accuracy, significantly reducing financial losses. The system's efficacy was 80% compared to conventional methods, with an error rate below 8% .​

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Expense Management App for a Leading Provider of Personal Finance and Budget
Case Study

Transforming Expense Management for a Leading FinTech Brand

Datamatics developed a multi-platform expense management app for a leading personal finance provider. The solution enabled users to track income, categorize expenses, and manage budgets with real-time insights. Interactive charts and dynamic reports enhanced user experience. The app’s scalable architecture supported future growth, boosting customer engagement, retention, and helping the client expand market share effectively.

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Intuitive Ride Sharing Mobile App for India's First Two Wheeler Ride-Sharing Service
Case Study

Revolutionizing Urban Mobility with an Innovative Ride-Sharing Platform

Datamatics developed a multi-platform ride-sharing mobile app for India's first two-wheeler service, connecting riders with passengers. The app enabled administrators to manage users and payments, allowed vehicle owners to set fares and accept or decline rides, and offered customers real-time vehicle tracking, live chat, and call features for enhanced communication.

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Hybrid Mobile App Case Study
Case Study

Smart EV Leader: Revolutionizing Charging Access with Datamatics

Datamatics developed a hybrid mobile app for India’s first smart electric vehicle company to enhance customer experience and support rapid market expansion. The app enables users to locate nearby EV charging stations, view real-time location via Google Maps, and choose suitable charging packs based on vehicle type. The solution improved accessibility, scalability, and user engagement across platforms.

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Advanced Analytics Case Study
Case Study

Transforming Forecast Accuracy Through Advanced Analytics & Predictive Modeling

Datamatics empowered the largest South Asian central bank to enhance currency demand forecasting using advanced analytics. By integrating econometric time-series models and analyzing a decade of data from multiple sources, they developed a user-friendly platform powered by R and .NET. This solution achieved 99.9% precision in forecasting and 100% accuracy in stock-taking.

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Clinical Trial Management Web App for a Leading Provider of Healthcare Therapy Services to OCD Patients
Case Study

Transforming Clinical Trial Management for Better Efficiency and Compliance

Datamatics developed a HIPAA- and HITECH-compliant clinical trial management web application for a leading North American provider of online OCD therapy services. The platform streamlined candidate registration, trial scheduling, and data tracking, integrating research site information and candidate screening details. It enabled faster candidate notifications and online report generation, significantly improving operational efficiency.

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Industrial Design Mobile and Web App for a Leading Provider of Industrial Automation in North America
Case Study

Transforming User Experience with an Intuitive Interface in North America

Datamatics developed a mobile and web application for a leading North American industrial automation provider. The solution featured an intuitive product catalog, enabling users to browse and search products by key and part number. Products could be configured based on specific application requirements and saved to projects for easy access and editing. This streamlined the selection process, improved operational efficiency, and enhanced user experience.

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Cryptocurrency Trading App for a Leading Binary Options Broker in Australia
Case Study

Revolutionizing Trading Platforms with Advanced Crypto Payment Integration

Datamatics developed a secure cryptocurrency wallet for an Australian binary options broker, enabling users to send and receive Bitcoin payments seamlessly. The wallet provided real-time Bitcoin valuations and incorporated transaction monitoring with Slack notifications for suspicious activities. This solution facilitated over 1,500 Bitcoin deposits, enhancing security with multi-factor authentication and streamlining payment settlements through a designated wallet.

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Appointment Scheduling App and Online Patient Registration for a Leading Dental Practice Management Firm in North America
Case Study

How Digital Solutions Revolutionized Appointment Management for a Leading Dental Firm

Datamatics developed a cross-platform mobile application for a leading North American dental practice management firm, enabling online patient registration and appointment scheduling. This solution allowed the client to support two distinct brands with identical functionality, facilitating business scalability. The digital transition reduced administrative burdens, improved data accuracy, and enhanced patient experience.

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Field Collections App for a Leading NBFC in India
Case Study

Driving Efficiency in NBFC Field Collections Through Digital Innovation

Datamatics developed a hybrid mobile application for a leading Indian NBFC to streamline field collections. The solution enabled real-time tracking of agents and customer payments, enhancing agent productivity and operational efficiency. Designed for integration with cloud platforms like AWS and Azure, it offered flexibility in technology stack selection, supporting the client's digital transformation goals.

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Workflow Management System Mobile App for a Leading North American Law firm
Case Study

North American IP Law Firm: From Fragmented Systems to Seamless Workflows with Datamatics

Datamatics partnered with a leading North American intellectual property law firm to address inefficiencies caused by fragmented systems. They developed a unified mobile application, integrating time tracking, task updates, and case progress into a single platform. Built on Microsoft Workflow Foundation, the solution streamlined workflows, enabling real-time updates and notifications.

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Highly Intuitive Consumer App for a Leading Pet Wellness and Healthcare Provider
Case Study

Unified Consumer App for a Leading Pet Wellness Services

Datamatics developed a cross-platform mobile application for a leading pet wellness and healthcare provider, addressing the client's need for seamless service access and improved customer experience. The app enabled pet parents to book and manage appointments, access various services like pet care, stay, play, and style. By implementing a secure server and automating appointment processes, Datamatics enhanced operational efficiency and customer satisfaction.

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Business Intelligence Solution for a Leading Binary Options Broker in Australia
Case Study

Revolutionizing Trading Decisions with Advanced Business Intelligence Solutions

Datamatics implemented a Business Intelligence (BI) solution for a leading Australian binary options broker to address fragmented data across MySQL, MongoDB, and Freshdesk. By employing big data technologies such as Hadoop, Hive, Spark, NiFi, and Sqoop, Datamatics centralized the data into an aggregate table. This integration enabled real-time analytics, empowering the client to derive actionable insights and enhance decision-making processes.

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Bus and Rail Transit Mobile App for a Leading Metropolitan City in North America
Case Study

Powering Seamless Commuter Journeys Through Digital Innovation

Datamatics developed a comprehensive mobile app for bus and rail transit services in a leading North American city. The app provided features like real-time tracking, digital ticketing, and trip planning, enhancing convenience for commuters. It enabled contactless and paperless transactions, improved daily travel experiences, and boosted operational efficiency—aligning with the city’s smart mobility and digital transformation goals.

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Customer On-Boarding & Partner Agent Sales App for a Leading Indian NBFC to Disburse Loans
Case Study

AI-Powered App Boosts Loan Disbursement and Partner Engagement

Datamatics developed an Android-based Customer Loan Financing App for a leading Indian NBFC to streamline personal loan disbursements. The app enabled OTP-based customer sign-ups, facilitated loan applications via partner agents, integrated referral schemes, and provided real-time tracking of loans and incentives. This solution enhanced lead conversions, expedited onboarding, and improved partner engagement.

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Augmented Reality Based Property Discovery App for a Leading Real Estate Marketplace
Case Study

Datamatics AR Solution: Revolutionizing Property Discovery in Real Estate

Datamatics developed an augmented reality (AR) property discovery iOS app for a leading Southeast Asian real estate marketplace. This immersive solution enabled users to explore real-time 3D views of properties, including interior layouts and floor plans. Additionally, Datamatics introduced 3D modeling of print advertisements, allowing users to view superimposed digital 3D models by scanning newspaper and magazine ads with their smartphones.

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Increased Productivity for a UK Based Examination Institute
Case Study

Driving Operational Excellence for a UK Based Examination Institute

Datamatics partnered with a UK-based English language examination institute to offshore its assessment and customer service operations. By recruiting 100 TESOL-certified teachers as 'Markers' in Manila and ensuring rigorous compliance standards, the initiative achieved a 95% agent approval rate. Within two months, the institute realized a 22% productivity increase, 40% cost savings, and consistently high CSAT scores.

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A UK Based Non-Profit Organization Moved to AWS Cloud and Increased Security
Case Study

Empowering a Non-Profit Through Cloud-First Transformation

A UK-based charity assessment organization partnered with Datamatics to migrate its operations to AWS Cloud, aiming to enhance security, scalability, and global outreach. The transition addressed NIST compliance requirements, improved remote accessibility, and implemented advanced monitoring tools like CloudTrail, CloudWatch, and GuardDuty, resulting in a robust, secure, and efficient digital infrastructure

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A Large International Organization Moved to AWS Cloud for Improving Security and Scalability
Case Study

Leveraging AWS Cloud to Achieve Scalable, Secure Digital Transformation

A UK-based non-profit migrated to AWS Cloud with Datamatics' assistance, enhancing security and scalability. The solution involved Multi-AZ architecture, DevOps pipelines, and AWS CloudTrail and CloudWatch for real-time monitoring. This transition optimized their cloud environment and strengthened security frameworks.

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One of India's Largest Non-Profit Philanthropic Organization moves to AWS Cloud to Increase Efficiency
Case Study

Enhancing Security and Accessibility through AWS for a Leading Non-Profit

One of India’s largest non-profit philanthropic organizations migrated to the AWS Cloud with Datamatics to enhance operational efficiency, scalability, and cost-effectiveness. The move enabled streamlined workflows, improved data accessibility, and ensured business continuity. The cloud transition also supported better resource management and laid the foundation for future digital transformation initiatives.

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Automated Vehicle Registration Certificate Verification for One of the Leading NBFC
Case Study

How Datamatics Automation Streamlined Vehicle Registration Data Verification

Datamatics automated vehicle registration certificate verification for a leading Indian NBFC by integrating its RPA tool, TruBot, with mobile applications and backend systems. This innovative solution processed 70,000 records in under a month, achieved a 300% ROI, increased processing speed by 70%, and significantly reduced manual errors, operational costs, and turnaround time.

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Datamatics Increases the Efficiency of HR and Payroll Activities of a Global Technology Company
Case Study

Driving HR Efficiency Through Intelligent Automation and Engagement

Datamatics enhanced HR and payroll operations for a global IT services provider by automating processes and aligning them with specific client requirements. This initiative led to a 90% employee engagement satisfaction score and reduced monthly payroll disputes to under 5%, significantly improving efficiency, accuracy, compliance, and overall employee satisfaction across the organization.

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Enhanced Operational Processes and cost optimization through Customer Support Engagement
Case Study

Datamatics AI-Powered Solutions Drive Cost Optimization and Service Excellence

Datamatics partnered with a global IT services provider specializing in HD video conferencing software to enhance operational efficiency. Through a comprehensive assessment, Datamatics identified gaps and implemented a centralized omnichannel helpdesk system, integrated support services, and an intelligent reporting framework. These solutions streamlined processes, reduced costs, and improved customer satisfaction.

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A Large European Manufacturer automates the processing of 140,000 invoices annually to increase efficiency with TruCap+ and TruBot
Case Study

Global Finance Integration Powered by TruCap+ and TruBot

A leading European manufacturer, operating across 100 countries, faced challenges in processing over 140,000 invoices annually due to manual workflows and legacy systems. Collaborating with Datamatics, they implemented AI-powered solutions—TruCap+ for intelligent data capture and TruBot for robotic process automation. This transformation streamlined their accounts payable process, enhancing efficiency, accuracy, and scalability across global operations.

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A large private sector bank automates customer swipe-in process with TruBot leading to 80% cost savings
Case Study

Revolutionizing Customer Experience with TruBot’s Intelligent Automation

Datamatics partnered with a leading private sector bank to automate its customer swipe-in process using TruBot, resulting in an 80% reduction in operational costs. By implementing an AI-enabled RPA solution, the bank streamlined customer data capture across branches, contact centers, and digital channels, eliminating manual errors, reducing operational overheads, and significantly enhancing overall efficiency and customer experience.

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TruBI automates report generation for one of the largest construction company in UAE
Case Study

Transforming Reporting Efficiency with TruBI for a Middle East Leader

A leading building materials company in the UAE faced challenges in generating timely and accurate reports, relying on manual processes involving ERP data extraction and Excel-based presentations. Datamatics implemented TruBI, automating data consolidation and report generation through ETL packages. This solution enabled real-time, role-based dashboards, reducing report preparation time and enhancing decision-making efficiency.

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OTT Video Streaming App for a Leading Telecom Player in Asia
Case Study

Datamatics Drives Digital Entertainment Innovation for India’s Telecom Leader

A leading Asian telecom operator partnered with Datamatics to revamp its underperforming OTT video streaming app. Datamatics re-engineered the platform, enhancing performance and user experience, and introduced separate applications for music, cinema, and TV shows. The transformation enabled access to over 600 channels in 15 languages, significantly improving customer engagement and satisfaction.

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TruBI Helps a Top 10 Financial Wealth Management Company to Generate Faster and Accurate Reports
Case Study

TruBI Enables Faster, Accurate Reporting for Financial Services Leader

A top 10 Indian financial wealth management firm partnered with Datamatics to overcome fragmented reporting and IT dependency. By implementing TruBI with a centralized SQL data warehouse, they enabled self-service analytics, automated data validation, and KPI monitoring—resulting in faster, more accurate reporting and improved decision-making across business functions.

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Modernizing the Government Operations for a Regional Development Bank
Case Study

Datamatics Powers Operational Excellence in Public Sector Banking

A regional development bank partnered with Datamatics to modernize its operations and implement eGovernance. By analyzing undocumented processes and collaborating with stakeholders, Datamatics designed a secure, paperless eCabinet system. Launched in July 2019, the solution enhanced efficiency, introduced KPI-driven workflows, and delivered a seamless experience for high-ranking officials.

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Platform Strategy for Transformation of a Leading Logistics Provider
Case Study

Datamatics Enables Scalable Logistics Through Platform-Led Transformation

Datamatics collaborated with a leading logistics provider to address inefficiencies in their freight operations, particularly within the order management process. By implementing a comprehensive digital platform, Datamatics streamlined operations, enhanced real-time coordination among stakeholders, and improved overall efficiency, resulting in significant operational improvements for the client.

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Process Reengineering for Scalability & Quality Improvement
Case Study

Datamatics Drives Operational Excellence & Scalable Growth through Process Reengineering

Datamatics partnered with a client specializing in local government official data to enhance operational productivity, improve data accuracy, and enable scalable growth without increasing headcount. Through process reengineering, system simplification, and technology implementation, Datamatics delivered a tailored roadmap, resulting in streamlined operations, reduced costs, and enhanced decision-making capabilities.

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Legacy System Transformation for a Global Leader in Banknote Printing
Case Study

Datamatics Streamlines Operations with Smart Automation and Strategic Modernization

Datamatics assisted a global leader in banknote printing and citizen identity management to modernize their legacy commercial label management system, a vital revenue stream. Through comprehensive process analysis and collaboration with stakeholders, Datamatics designed an optimized operating model, enhancing efficiency and productivity.

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ECM
Case Study

Transforming Document Management for Texas' Largest Energy Utility with Datamatics

Datamatics assisted a Texas-based utility—the largest municipally owned energy provider in the U.S.—in enhancing its Enterprise Content Management (ECM) system. By implementing IBM FileNet and DataCap, they streamlined document handling. To address compliance challenges, Datamatics developed a solution to manage over 1,700 record categories, enabling automated retention and purging of digital content.

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Improved User Experience with Automation for a Leading Financial Consulting Firm
Case Study

Transforming User Experience and Compliance with Cloud-Native Solutions

Datamatics partnered with 3 Dot Digital to modernize a financial consulting firm's authentication system, integrating Azure Cloud Authentication and SAML 2.0 for Single Sign-On. This cloud-native solution enhanced user experience through a redesigned interface and reduced IT administration overhead by 75%, streamlining operations and improving client service efficiency.

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Case Study

Datamatics Transforms Reporting for a Leading Logistics Giant

Datamatics implemented a comprehensive Business Intelligence (BI) solution using SAP Business Objects for a leading logistics company facing data fragmentation and reporting challenges. By restructuring data schemas and migrating from BO 3.1 to BOBI 4.1 within three months, the solution enhanced analytics capabilities, resulting in a 30% reduction in both turnaround time and operational costs.

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Case Study

Driving Healthcare Efficiency Through Datamatics’ Digital Expertise

Datamatics developed a Xamarin-based hybrid mobile application for a leading North American dermatology clinic, enabling patients to sign up, schedule appointments, check-in remotely, and receive real-time alerts. This solution reduced on-site waiting times by 80%, enhanced patient satisfaction, and ensured compliance with social distancing protocols during the COVID-19 pandemic.

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trade finance
Case Study

Streamlining Trade Finance Operations with Datamatics’ Smart Solution

A leading Indian private sector bank partnered with Datamatics to automate its end-to-end trade finance operations. By implementing a cloud-based, AI-powered solution integrated with core banking systems, the bank reduced processing time by 33%. The transformation enabled streamlined workflows, improved accuracy, and enhanced operational efficiency across all trade finance transactions.

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Case Study

US-Based Testing Enhanced by Datamatics’ Remote Proctoring

Datamatics partnered with a U.S.-based non-profit supporting over 1,300 independent schools to enhance their examination processes. By deploying and rigorously training over 300 remote proctors, customer service, and technical support representatives within 60 days, Datamatics achieved a 95% quality score, an 18% productivity boost, and a 40% reduction in repeat calls over three months.

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Case Study

Education Assessment Giant: Delivering 3,000 Exams with Datamatics

Datamatics swiftly trained 300 proctors across four locations within a week, effectively managing the administration of 3,000 exams in a single day for young students aged 5–11. Emphasizing empathy and sensitivity, the proctors created a supportive testing environment, ensuring a seamless and comfortable experience for the children.

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Case Study

How Datamatics TruBI Enabled Real-Time Insights for a Leading Bank

Datamatics implemented its proprietary Business Intelligence solution, TruBI, to address the bank's data consolidation challenges. This centralized platform provided a unified view of data across 22 states, enabling the creation of over 100 dashboards for branch and network performance analysis. The solution enhanced decision-making speed and improved data accuracy organization-wide.

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Case Study

From Legacy to Agility: Empowering a Global Policy Institution Through Digital Transformation

The client is a Paris-based international organization. With a strong legacy of data-driven decision-making, the organization provides high-impact analytical tools and policy simulations to help governments navigate complex fiscal, labor, and regulatory challenges.

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A UK-based online marketplace improves sales by 32% by leveraging machine learning for price elasticity
Case Study

How Datamatics Drove 32% Sales Growth with Smart Pricing for a Global Marketplace

A UK-based online marketplace partnered with Datamatics to enhance pricing strategies using machine learning. By employing econometric models like ARIMA and supervised learning techniques, they accurately estimated price elasticity across SKUs. This data-driven approach led to a 32% increase in sales volume and improved visibility into sales velocity, accounting for seasonal variations.

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A global beverage giant registers significant volume gains across categories by leveraging AI/ML models for managing Price Elasticities
Case Study

Datamatics AI-Powered Pricing Transforms Profitability for Global Beverage Leader

A European multinational brewer, managing over 140 brands across continents, faced challenges with outdated price elasticity models affecting demand optimization and profitability. Datamatics introduced AI/ML-driven models emphasizing recent data, leading to a 30% profitability boost and 15% revenue growth.

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A leading international organization improves efficiency by 48% with DevOps implementation
Case Study

Accelerating Change: Datamatics Enables Global Impact through DevOps Automation

A leading international Children's Emergency Fund partnered with Datamatics to enhance its Planning, Monitoring, and Reporting (PMR) application. By implementing GIT-based version control and a structured branching strategy, the organization achieved a 48% increase in release speed and a 61% reduction in error rates and post-deployment bugs.

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A leading international organization improves efficiency by 50% by automating SharePoint Server Farm management
Case Study

Revolutionizing IT Operations with Datamatics' Automation Solution

Datamatics helped a leading international Children's Emergency Fund automate its SharePoint Server Farm management, eliminating manual inefficiencies. By implementing a PowerShell-based monitoring tool, the organization reduced IT operational costs and increased efficiency by 50%. Automated error tracking and real-time reporting enhanced system stability, enabling IT teams to focus on strategic initiatives.

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An Australian financial modelling company saves 25% cost and improves customer experience
Case Study

Modernizing Financial Consulting: Datamatics’ Scalable Cloud Solution

An Australian financial modeling company faced challenges with outdated, inflexible systems that were incompatible with modern applications. Datamatics developed a new application using C# on .NET Core, hosted on Azure App Services with Azure SQL, featuring a Power BI-like interface and multi-tenancy support. This modernization led to a 25% reduction in operational costs and enhanced customer experience.

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A leading international consumer goods firm increases productivity by 50% with SharePoint implementation
Case Study

Breaking Silos: How Datamatics Boosted Efficiency for a Global Firm

A leading international consumer goods firm struggled with fragmented data across multiple sources, causing inefficiencies and compliance risks. Datamatics implemented a structured document management system on Office 365, centralizing 4TB of data. This transformation streamlined access, improved collaboration, and boosted productivity by 50%, enhancing overall operational efficiency and governance.

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A leading professional services giant improves performance by 42% with microservices
Case Study

Revolutionizing Efficiency: How Datamatics Transformed a Professional Services Giant

A North American professional services leader partnered with Datamatics to modernize its monolithic client-requisition application. By implementing a microservices architecture using Azure and Angular, containerized as Docker images, and deploying them to an Azure Service Fabric cluster, the firm achieved a 42% performance improvement and a 69% reduction in failover visibility, enhancing operational efficiency and reducing costs.

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A leading professional services giant increases customer satisfaction by 50% with multi-tenant Azure-based microservices architecture
Case Study

Datamatics Enables a Future-Ready CRM with Microservices Architecture

A leading North American professional services giant modernized its cloud-based CRM with Datamatics’ multi-tenant Azure-based microservices architecture, ensuring seamless scalability and improved user experience. By implementing containerized services and CI/CD pipelines, Datamatics enabled 50% higher customer satisfaction and 30% faster onboarding, transforming operations while maintaining uninterrupted business continuity.

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A leading international airport in Asia increases efficiency by 60% with a digital business automation platform
Case Study

Transforming Airport Operations with Datamatics’ Intelligent Automation Platform

A leading international airport in Asia partnered with Datamatics to digitally transform its operations across 30 departments and 178 business processes. By implementing a low-code Digital Business Automation platform integrated with SAP, SharePoint DMS, and Azure Cloud, the airport achieved a 60% increase in efficiency, streamlining workflows, reducing errors, and enabling mobile accessibility.

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A Leading American Sales & Marketing Consultancy Improves Agility and efficiency by 60% by Seamlessly Moving to AWS Cloud
Case Study

Datamatics Enables Future-Ready IT for Marketing Leader

A leading American sales and marketing consultancy partnered with Datamatics to modernize its IT infrastructure by migrating to AWS Cloud. Datamatics delivered a secure, scalable solution using IaaS and SaaS models, completing the migration in just four months. The result: 60% faster application provisioning and $50,000 in annual cost savings.

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A Leading Structured Finance Company Reduces TAT by 83% with Automation of Data Collection Process
Case Study

Transforming Trustee Reporting with TruBot-Powered Automation

A leading provider of data and technology solutions for structured finance automated its trustee report data collection using Datamatics TruBot. By overcoming manual inefficiencies and inconsistent formats, the company reduced turnaround time by 83%. The AI-powered solution enabled faster, more accurate reporting, improving operational efficiency and data reliability across financial portfolios.

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A Leading Non-Profit Organization Increases Education Enrollment Rate by 30% with a Digital Learning Marketplace
Case Study

Datamatics Transforms Education With a Scalable Digital Platform

A leading not-for-profit organization partnered with Datamatics to build a scalable digital learning marketplace, addressing challenges in student-teacher connectivity, platform scalability, and resource limitations. Datamatics developed a classroom learning module with end-to-end support and analytics-driven insights. As a result, the organization achieved a 30% increase in student enrollment and improved platform adoption.

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A Leading Asian Bank Increases Efficiency by 20% by Automating Beneficiary Management with a Digital Platform
Case Study

Enhancing Banking Efficiency

A leading Asian bank partnered with Datamatics to automate its beneficiary management system, replacing error-prone manual processes. By implementing a digital platform, the bank improved data accuracy, streamlined grievance redressal, and enhanced operational efficiency by 20%. The transformation ensured faster, more reliable financial aid distribution, strengthening the bank’s commitment to social and economic development.

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Investor Portfolio Management App for a Leading Mutual Fund Distributor in India
Case Study

Seamless Investor Onboarding

A leading mutual fund distributor in Asia, managing a 50,000 crore portfolio, faced digital inefficiencies in user onboarding and portfolio management. Datamatics developed an intuitive web application with a risk assessment algorithm, enhancing user experience and engagement. The solution improved platform performance by 60% and reduced development costs by 40%, driving seamless digital adoption.

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A Toll Payments App for One of the Leading Banks in Asia
Case Study

Smart Solution for FASTag Users

Datamatics collaborated with a leading Asian bank to develop a multi-platform FASTag app, offering seamless toll payments, parking reservations, trip planning, and driver management. By integrating IDfy, ESB, DIMTS, and CCAvenue, the solution streamlined transactions, enhanced user convenience, reduced operational costs, and significantly improved customer retention, reinforcing the bank’s position as a digital banking leader.

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A Leading Automobile Manufacturer Increases Lead Conversion by 25% by Leveraging Conversational AI-driven Insights
Case Study

Conversational AI Impact

A leading European automaker partnered with Datamatics to enhance lead conversion using AI-driven insights. By leveraging conversational AI, the company improved sales engagement, gaining real-time customer analytics and predictive insights. The solution led to a 25% increase in lead conversions and delivered a 43x ROI, transforming the company’s sales approach with data-driven intelligence.

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A Leading NBFC reduces Recovery Time Objective by 67% by Migrating to Cloud
Case Study

Cloud-Driven Transformation

A leading NBFC partnered with Datamatics to migrate its operations to the cloud, addressing security vulnerabilities and operational inefficiencies. This strategic move resulted in a 20% reduction in operational costs, a 50% improvement in turnaround time, and a 67% decrease in Recovery Time Objective (RTO), leading to $20,000 in savings for the fiscal year 2020-2021.

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Case Study

Transforming Logistics

A leading North American logistics giant faced inefficiencies due to multiple applications and a lack of real-time dispatch visibility. Datamatics developed a Linehaul mobile app with SSO and offline capabilities, enabling real-time updates and seamless communication. The solution reduced cycle time by 40%, wait times by 23%, and boosted driver productivity by 27%.

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A-leading-Asian-lending-company-increases-revenue-by-28%-with-a-line-of-credit-micro-lending-platform-thumbnail
Case Study

Boosting Revenue & Efficiency with Digital Lending Transformation

Datamatics collaborated with a leading Asian credit financing company to develop a consumer-facing Android application. This app enabled customers to obtain a "Line of Credit" based on their CIBIL scores and facilitated payments at offline merchants via UPI QR codes. The implementation resulted in a 28% revenue increase, faster credit recoveries, and a 17% growth in the user base.

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Case Study

Driving Logistics Efficiency with Datamatics & AWS Cloud Solutions

A leading Middle Eastern logistics technology company faced database instability, data loss risks, and inefficient recovery processes. Datamatics implemented AWS-powered disaster recovery and a data warehouse, ensuring seamless cloud migration. This transformation enhanced data resilience, reduced downtime, and improved operational efficiency by 35%, enabling real-time insights & scalable logistics operations.

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Case Study

Transforming Real Estate Sales with a Digital-First Approach

A leading real estate company in Dubai partnered with Datamatics to modernize its property management experience. Datamatics developed a cross-platform mobile app, streamlining property searches, transactions, and maintenance requests. The transformation led to a 27% increase in users and a 19% rise in revenue, enhancing customer satisfaction and operational efficiency.

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Case Study

TruBI Transformation

An international sales and marketing company faced challenges with manual, tabular reporting, leading to data inaccuracies and inefficiencies. Datamatics implemented TruBI, automating reports such as pay hours-by-day, shared agent, and schedule adherence. This solution enhanced data accuracy and reduced turnaround time, providing stakeholders with real-time insights.

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Case Study

AI-Powered Patient Care

A leading Asian healthcare software provider partnered with Datamatics to enhance its digital care platforms. By developing an end-to-end web application with user-friendly interfaces and robust text messaging systems, the company achieved a 30% revenue increase and a 45% boost in productivity, significantly improving patient engagement and operational efficiency.

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A Leading European Audio Equipment Manufacturer Maps Customer Purchase Journey for Purchase of Headphones Across USA, Germany & India
Case Study

Enhancing Market Strategy

A leading European audio equipment manufacturer partnered with Datamatics to map customer purchase journeys across the USA, Germany, and India. By leveraging advanced analytics, machine learning, and a survey of 3,500+ customers, Datamatics provided deep consumer insights, enabling the company to refine marketing strategies, enhance engagement, and drive data-driven decision-making.

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A European eBike Manufacturer Improves ROI by 22% after identifying Key Purchase Triggers from Online & Offline Touchpoints
Case Study

Accelerating eBike Success

A European eBike manufacturer partnered with Datamatics to analyze internal and external data, identifying key purchase triggers across online and offline touchpoints. This data-driven approach led to a 9% increase in conversion rates, an improvement in customer satisfaction scores from 3.7 to 4.3, and a 22% boost in return on investment (ROI).

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An Electronics Manufacturer in Europe Increased their ROI by 150% by Understanding Critical Purchase Triggers & Barriers
Case Study

Navigating Market Shifts

A leading European electronics manufacturer faced shifting consumer preferences amid the remote work boom. Partnering with Datamatics, they leveraged advanced analytics to decode purchase triggers and barriers. The insights transformed their marketing and product strategies, driving a 150% ROI increase and elevating their Net Promoter Score from 18 to 28.

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A Renowned NGO in Cancer Care Improved their Positioning and Campaign Messaging by using Advanced Analytics
Case Study

Smart Data Solutions

A European cancer care NGO partnered with Datamatics to analyze correlations among 14 performance and image statements using advanced analytics. This data-driven approach enabled the NGO to enhance its marketing campaigns, refine positioning strategies, and develop customized, demographically targeted initiatives, ultimately improving public engagement and support.

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A European Eye Care Brand Identified the Key Drivers for Customer Visits to Enable Higher Retention and Increased Trials with Advanced Analytics
Case Study

Optimizing Customer Loyalty

A European eye care company collaborated with Datamatics to analyze customer satisfaction parameters using descriptive statistics and Pearson's correlation coefficient. By conducting multiple regression analyses, they identified key factors influencing annual control visits. These insights enabled the company to develop targeted marketing strategies, enhancing customer retention and increasing trial rates.

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A Global Energy Drink Manufacturing Company Improved their Brand Stickiness after Identifying Different Consumer Segments
Case Study

Intelligent Consumer Insights

A global energy drink leader sought to enhance brand loyalty and consumer engagement. Partnering with Datamatics, they leveraged factor analysis, latent class analysis, and machine learning to identify distinct consumer segments. These insights enabled data-driven marketing strategies, optimizing touchpoints and driving deeper connections, ultimately strengthening the brand’s market position and competitive advantage.

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Case Study

Efficient Multi-Cloud Strategy

A leading Australian school communications provider faced security vulnerabilities, high costs, and underutilized cloud resources. Datamatics streamlined their infrastructure with a multi-cloud strategy, enhancing security, optimizing resource utilization, and reducing costs. The transformation improved system reliability, ensured compliance, and provided a scalable, future-ready solution for seamless school communications across the country.

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A Unified Portal for Spot Price Polling for a Leading Derivatives Exchange Platform in Asia
Case Study

Transforming Trade Efficiency

Datamatics developed a unified portal for a leading Asian derivatives exchange, automating spot price polling and integrating external APIs. This transformation reduced manual interventions, enhanced data accuracy, and improved user experience. The solution achieved 80% cost savings, increased operational efficiency, and positioned the exchange as a digital leader in the derivatives market.

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Google Cloud to AWS Cloud Migration Solution for a Leading Communications Provider for Schools in Australia
Case Study

Smart Cloud Migration

A leading Australian school communications provider faced scalability and cost challenges with its complex cloud infrastructure. Datamatics streamlined operations by migrating from Google Cloud to AWS, optimizing authentication services, and implementing Cloudflare for enhanced performance. The migration reduced costs, improved efficiency by 25%, and ensured seamless communication for schools nationwide.

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Case Study

Seamless Customer Experience

A leading UK-based healthcare company, serving 38 million customers, faced inefficiencies due to fragmented customer support systems. Partnering with Datamatics, they implemented Microsoft Dynamics 365’s Unified Service Desk, streamlining operations. The solution boosted efficiency by 25%, reduced support calls by 35%, and enhanced customer service through seamless data access and automation.

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An Australian Company Reduced their Operational Costs by 50% after Implementing Email-Automation Services
Case Study

Transforming Email Workflows

An Australian company struggling with inefficient email management and rising costs turned to Datamatics for an automation solution. By integrating Microsoft Business Central with SharePoint via Power Automate, they eliminated manual tasks, improving customer response times by 60% and reducing operational costs by 50%. The transformation enhanced efficiency, accuracy, and customer satisfaction.

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 A North American Aviation Organization Reduced Operational Cost by 50% with MS Dynamics 365 Upgrade
Case Study

Future-Ready Aviation CRM

A North American aviation agency partnered with Datamatics to modernize its outdated on-premise CRM by migrating to Microsoft Dynamics 365. This strategic upgrade streamlined operations, reduced maintenance costs, and improved efficiency. As a result, the agency achieved a 50% reduction in operational costs while ensuring seamless regulatory compliance and enhanced system capabilities.

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A Leading Health Insurance Provider in the UK Automates their Multi-Life Underwriting Process with MS Dynamics CRM
Case Study

Underwriting Automation

A leading UK health insurance provider modernized its multi-life underwriting process with Datamatics' automation solution. By integrating a Business Rule Management System with MS Dynamics CRM, they streamlined assessments, reduced manual efforts, and enhanced efficiency. The transformation improved underwriting accuracy, reduced processing time, and ensured seamless integration with their core claim system.

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A Leading Door Opening Solutions Provider Enhances Performance with Real-time Dashboards & Analytics
Case Study

Streamlining ITSM Processes

A global leader in door-opening solutions partnered with Datamatics to enhance their IT Service Management (ITSM) system. By developing and optimizing ServiceNow modules, they achieved a resolution SLA exceeding 95% for incidents and service requests. Additionally, Datamatics developed over 1,200 customized reports and dashboards, providing real-time analytics and 24/7 platform support, leading to improved operational performance.

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A Leading Digital Marketplace Company Increased Cost Efficiency by 45% with a Field Service Management App
Case Study

Real-Time Field Optimization

Datamatics developed a customized Field Service Management app for a leading European digital marketplace, enabling technicians to self-assign tasks and providing dispatchers with real-time location tracking. This solution increased technician utilization from approximately 65% to 85% and boosted cost efficiency by 45%, resulting in faster customer request processing and enhanced satisfaction.

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Case Study

Transforming Healthcare Operations

A leading UK-based healthcare insurance company serving 38 million customers worldwide faced inefficiencies in provider management, claims verification, and payments. Datamatics’ Provider Book of Record (PBoR) streamlined operations by automating onboarding, credentialing, and contract management. The solution reduced claim overpayments, accelerated contract validation by 90%, and improved claims processing efficiency by 30-40%.

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Case Study

TruBot-Powered Efficiency

A global shipping giant, operating in 420 ports across 160+ countries, faced inefficiencies in manual data processing and reconciliation. Datamatics implemented TruBot to automate audits, integrate disparate data sources, and enhance visibility. The result: a 50% productivity boost, faster reconciliations, cost savings, and seamless document access via a centralized dashboard, driving operational excellence.

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Case Study

Automating NHS Operations

A leading software provider supporting the UK’s NHS streamlined administrative processes with Datamatics’ Intelligent Automation Platform. By leveraging TruBot RPA and Azure, they automated lab report processing, patient onboarding, and documentation, reducing manual effort by 70%. The solution improved accuracy, efficiency, and compliance, enabling faster access to critical healthcare data while optimizing resources.

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Case Study

Enhancing Workflow Efficiency

A leading North American marine and space equipment manufacturer modernized its proposal management system by migrating from Oracle ERP to Microsoft Dynamics 365 with Datamatics. This transformation enabled seamless Azure integration, automated approvals resulting in a 60% boost in efficiency and reduced operational costs, enhancing overall productivity & competitiveness.

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Case Study

Seamless Metro Transit

Mumbai metro expansion demanded a robust fare collection system to enhance commuter experience and efficiency. Datamatics, leveraging its AFC expertise, deployed a QR-based and RuPay NCMC-enabled solution across 52 stations. This seamless, interoperable system minimized downtime, optimized transit operations, and set new benchmarks for smart urban mobility in India.

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Case Study

Smart Fare Transformation

Datamatics implemented the Next Generation Fare System (NGFS) for the Memphis Area Transit Authority (MATA), introducing a smart media and mobile-based fare collection system. This ADA-compliant solution encompassed design, delivery, installation, and commissioning across MATA's fleet, including fixed-route buses, paratransit vehicles, and the MATA Trolley service.

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Case Study

Automating Energy Operations

A leading Indian power company faced complex approval hierarchies and system integration challenges. Datamatics implemented an Order Approval Form System (eOAF) using OpenText Documentum xCP, featuring dynamic approvals, real-time tracking, and seamless SAP and HRIS integration. This solution enhanced operational efficiency, streamlined processes, and ensured timely approvals.

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Case Study

Revolutionizing Reimbursements

A leading power company in India struggled with inefficiencies in mobile bill reimbursements, causing delays and compliance risks. Datamatics implemented an automated, SAP-integrated solution, streamlining approvals and real-time tracking. The transformation led to a 70% productivity boost, reducing manual effort and enhancing transparency, efficiency, and overall operational effectiveness.

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Case Study

Automated Workflow Solution

A leading Indian power company faced inefficiencies in meeting management due to fragmented scheduling and tracking systems. Datamatics implemented a centralized Meeting Management System, automating scheduling, minute-taking, and action item tracking. This solution enhanced collaboration, optimized resource utilization, and boosted employee productivity.

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Case Study

Smart Transformation

A leading power company in India struggled with scattered documents, inefficiencies, and compliance challenges. Datamatics implemented a centralized document management system, streamlining operations, enhancing security, and improving retrieval efficiency. The transformation led to a 30% cost reduction, improved collaboration, and reinforced their position as an industry leader in digital innovation.

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Case Study

Enhancing Efficiency: Energy Company Streamlined Lease Management with Datamatics

A leading power company partnered with Datamatics to streamline its lease accommodation management. By implementing the eHousing System, the company automated approvals, broker assignments, and document generation, improving efficiency by 70%. This digital transformation enhanced financial accuracy, reduced manual effort, and optimized lease workflows for seamless operations.

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Case Study

Streamlining Onboarding: Datamatics Used OutSystems & DocuSign for U.S. Manufacturer

A leading American manufacturer faced delays and inefficiencies in its employee onboarding process. Datamatics streamlined operations by implementing automation-driven workflows, reducing manual effort and errors. This transformation improved onboarding efficiency by 90%, accelerated hiring timelines, and enhanced employee experience, ensuring a seamless, scalable, and future-ready HR process.

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Case Study

Driving Sales Efficiency: How Datamatics Salesforce CPQ Scaled Automation

A leading electrical products manufacturer struggled with fragmented sales processes, data silos, and inefficiencies. Datamatics implemented Sales Cloud and Salesforce CPQ, seamlessly integrating them with a bespoke ERP system. This transformation standardized sales operations, improved scalability, and enhanced marketing alignment, ensuring consistent ROI, accelerated sales cycles, and long-term business growth.

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Case Study

Enhancing Customer Experience: Datamatics Transformed Sales & Security for Telecom

A global telecom client faced challenges in tracking user navigation, inefficient API integrations, and application security vulnerabilities. Datamatics implemented a comprehensive solution that enhanced user journey tracking, streamlined Salesforce-Middleware integration, and fortified security measures, resulting in improved customer experience, operational efficiency, and data protection.

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Case Study

Integration Enhancing Customer Experience: Datamatics Transformed Sales & Security for Telecom

A leading entertainment company faced challenges in delivering seamless customer support due to fragmented service systems. Datamatics implemented Salesforce Service Cloud in a phased manner, providing a unified view of customer interactions. This strategic digital transformation enhanced service efficiency, reduced ambiguity, and preserved operational continuity.

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Case Study

Enhancing Customer Experience: Datamatics Transformed Sales & Security for Telecom

A leading fund administration firm struggled with inefficiencies in IRR calculations, impacting investment analysis and compliance. Datamatics implemented a Complex IRR Calculation Engine, automating processes for accuracy, speed, and scalability. The result: a 50% reduction in processing time, improved reporting accuracy and positioning the firm for long-term growth.

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Case Study

AI-Driven Patient Engagement: How a Florida Cosmetic Surgery Provider Transformed

A leading cosmetic surgery provider in Florida partnered with Datamatics to modernize its sales operations using Salesforce Sales Cloud. By integrating key applications like Modernizing Medicine, the provider streamlined lead management, enhanced patient engagement. The transformation enabled data-driven decision-making and optimized scheduling. 

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Case Study

How Datamatics Optimized Sales for an IoT Leader with Salesforce

Datamatics enhanced a leading IoT connectivity provider's sales operations by implementing Salesforce Sales Cloud. They developed custom Lightning Web Components, including a specialized tab and field dependency paths, and integrated external tools like Calendly, MailerLite, and Slack. This comprehensive solution led to a 70% increase in outbound lead follow-ups and significantly improved overall sales efficiency.

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Case Study

How Datamatics Transformed Customer Experience for a US Real Estate Firm

A leading US-based real estate firm faced challenges with fragmented data and inefficient lead management. Datamatics implemented Sales Cloud, Einstein Analytics, and Marketing Cloud support to streamline operations, integrate external systems, & enhance customer engagement. The solution improved sales performance by 20%, optimized lead tracking, enabled smarter decision-making through data-driven insights.

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Case Study

Streamlining Ed-Tech Sales: Datamatics' Salesforce Automation Transformation

An Edu-Tech company automated its complex sales process across multiple business lines using Datamatics’ Salesforce automation solution. By streamlining sales, customer onboarding, and support, the company achieved seamless integration, real-time insights, and improved efficiency. With over 40 processes, 76 reports, and 7 dashboards, the company successfully went live in just eight weeks, enhancing scalability and performance.

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Case Study

AI & Analytics: Datamatics Optimized Cash Flow for U.S. Logistics

A leading American logistics company faced cash flow inefficiencies due to manual financial processes, causing reconciliation delays and misallocated payments. Partnering with Datamatics, they implemented AI-driven analytics, achieving 75% automation in cash applications, 85% efficiency in dunning strategies, and zero misallocated payments. The AI-powered solution improved financial accuracy, visibility, and working capital utilization, ensuring seamless operations.

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Case Study

Driving Efficiency: Datamatics Helped Logistics Provider Reduce Shipping Costs

A leading specialized logistics provider struggled with high shipping costs and inefficiencies across its operations. Partnering with Datamatics, they implemented AI-driven analytics and optimization techniques, including route optimization and freight consolidation, to enhance cost efficiency. Real-time visibility and automated reporting enabled better decision-making, leading to a 28% reduction in total shipping costs. The transformation improved operational agility, optimized resource utilization, and enhanced profitability, ensuring a more streamlined and cost-effective logistics network.

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Case Study

Revolutionizing Market Research: Datamatics Enabled 99% Efficiency for Global Firm

A leading market research company faced inefficiencies in their Brand Health Tracking Study due to slow data extraction and manual reporting across 127 metrics, 24 subgroups, 35 competitor brands, and 14 countries. Datamatics implemented a Python-based automated report generation tool, boosting operational efficiency by 99%, reducing quality-checking time by 70%, and cutting report creation time from 750 hours to 8 hours.

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Case Study

Scaling Market Research: Datamatics Helped U.S. Firm Increase Productivity 50%

A leading U.S.-based market research organization partnered with Datamatics to enhance operational efficiency through an Offshore Development Center. By implementing process re-engineering, automation, and standardized workflows, the company achieved a 50% increase in productivity, improved turnaround times, and optimized resource utilization, enabling seamless and scalable research operations.

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Case Study

Enhancing Patient Care for ClearSight Lasik with Salesforce Healthcare Cloud

ClearSight LASIK struggled with fragmented patient data and inefficient workflows, impacting patient engagement and operational efficiency. Datamatics implemented Salesforce Health Cloud and Sales Cloud, centralizing patient management, streamlining lead tracking, and improving visibility. Integration with Modernizing Medicine optimized scheduling and EHR, while Conga Document Management enhanced administrative workflows. 

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Fibre2Fashion_TruDocs Copilot
Case Study

TruDiscovery: Automating Document Summarization with 90% Accuracy

A leading B2B automation provider faced challenges in manually reviewing and summarizing a high volume of documents. Datamatics implemented TruDiscovery (earlier TruDocs), an AI-powered document mining solution, enabling 90% accuracy and an 80% reduction in processing time. This automation streamlined workflows, improved compliance, and significantly enhanced operational efficiency.

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Data Harmonization with TruCap and TruBot
Case Study

Optimizing Operations: German Elevator Supplier Boosted Efficiency with Datamatics TruCap+ & TruBot

A leading German elevator component supplier faced inefficiencies in extracting and managing engineering data from drawings. Datamatics implemented TruCap+ and TruBot to automate data extraction, reducing errors and manual effort. The solution improved turnaround time (TAT) by 40%, enhanced accuracy, and streamlined workflows, boosting overall operational efficiency.

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Case Study

TruCap+ : Streamlining process architecture for extracting unstructured data from medical reports

A leading insurance company in South Asia wanted to expedite insurance claim processing. Datamatics implemented TruCap+ to automate unstructured data extraction from medical reports and supporting documents. The solution offered 99% field-level accuracy and improved the turnaround time by 70%. It increased the overall business productivity and efficiency.

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Rail-Revolution
Case Study

Revolutionizing Rail Travel: AI-Powered Face Recognition for Ticketless Journeys

The National Capital Region Transport Corporation (NCRTC) is at the forefront of India's transit revolution, developing a high-speed, efficient, and sustainable regional rail network.

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Case Study

Smart Surveillance, Smarter Shopping: AI Transformed a Leading American Supermarket Chain’s Customer Experience

The client, a wholly owned subsidiary of a major U.S. retail corporation, has been a trusted name in the supermarket industry since its founding in 1960.

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driving-efficiency
Case Study

Driving Efficiency: Datamatics AI Streamlined SDS Retrieval in Logistics

The client is a leading US-based provider of safety and compliance solutions for various industries, including transportation, with a focus on helping businesses create safe work environments and comply with regulations.

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textile
Case Study

From Data to Decisions: How AI Transformed Textile Industry Insights with Datamatics

The client a forerunner serving as a one-stop solution for the Textile, Apparel & Fashion industry, carving a niche for over 2 decades.

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Credit-Analysis
Case Study

Revolutionizing Credit Analysis: AI Processes 15 Million Performance Reports Annually

The leading provider of credit ratings, research, and risk analysis, our client helps businesses, governments, and institutions worldwide navigate complex financial landscapes.

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warehouse-automation
Case Study

Transforming logistics Operations: agentic AI-powered Warehouse automation

The client is trusted freight transportation provider offering less-than-truckload (LTL) services across North America.

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Case Study

Agentic AI-Powered Digital Underwriting: Enabling a Leading Insurer with Intelligent Underwriting

The client is a global private healthcare insurer sought to revolutionize its medical underwriting process by replacing manual workflows with AI and Agentic AI.

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Case Study

Agentic AI-powered Preventative Care: Leading Health Insurer enables patients with Gum Health assessment

Prominent international healthcare and insurance provider, focused on driving preventive care and patient empowerment through digital technology.

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