Enhance customer experience by seamlessly integrating front-end processes
Automate back-end transactions to process higher workload with the same number of employees
Enable banking and financial services customers to perform contactless transactions through the introduction of novel paradigms such as video KYC
Increase productivity, accuracy, and speed with TruBot, an enterprise-grade, multi-skilled bot
Improve the scope of automation by integrating with a plethora of technologies such as intelligent data capture, artificial intelligence/machine learning, analytics, streaming media, etc.
Improve real-time decision making capability of senior managers through intelligent data processing and analytics by using high volumes of data stored in cloud, data lakes and other mammoth data management systems
Perform competitive analysis of peer banking and financial services institutions to retain a competitive edge
Automate the entire trade lifecycle and seamlessly integrate with the client’s core trade finance and banking systems
Perform continuous monitoring for fraud and money laundering activities and implement multiple lens-eye check points with the use of business rules, RPA bots, and artificial intelligence / machine learning algorithms
Transform your digital landscape to become more agile and scalable with the use of state of the art technology solutions in enterprise portals, enterprise content management, cloud, etc.
Improve accessibility, productivity, and customer satisfaction through the use of anytime anywhere banking and financial services in a safe and secure environment
Improve customer interactions, faster product introductions, fraud detection & prevention and build many more decision support systems across multiple enterprise touchpoints
Offer personalized banking and financial services to customers through the augmentation of systematic text and data mining as well as pattern analysis
Enable customers to adopt ‘mobile first’ approach for enhanced customer experience and rebuild operating models for your businesses in a digital world
Offer differentiated and human centric digital experience as well as life time value with connected digital experiences to customers
Scale the digital maturity curve faster and improve speed to market with pre-built digital frameworks
Enhance your business by gaining insights and informed decisions through a better understanding of your consumers' needs and wants, their purchase behavior and path-to-purchase journeys across both digital and offline touchpoints.
Conduct Secondary Research around global trends and macro-economic parameters
Perfom end-to-end customized research & intelligence around Competition, Consumer & Market trends right from survey programming, data collection and data processing to insights, analytics, reports and dashboards
Build advanced analytics models, such as credit scoring, fraud detection, product affinity-based segmentation, loyalty analysis, cash flow optimization, etc.
Improve customer experience with superior customer interactions across the various touchpoints. Omnichannel customer management solutions provides consistent and effective customer support to enhance their satisfaction and loyalty
Leverage state of the art digital customer management solutions like AI/ ML based chatbots, Auto IVR, RPA, NLP, deep analytics, etc. for strategic competitive advantage
Build customer management solutions, such as lead generation & acquisition, fraud detection & prevention, cross-sell/up-sell, collections, etc.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
