DIGITAL EXPERIENCE FOR FINTECHS & BFSI ENTERPRISES
Democratizing superior DX, accelerating Business Growth and Efficiency
ACCELERATING FINANCIAL INCLUSION WITH DIGITAL EXPERIENCE SERVICES
A major portion of the global population is unbanked and as a result does not have access to formal credit. With an increasing mobile connectivity penetration even at grass-root levels, FinTechs have taken the initiative to convert the mobile device into a bank and democratize banking services to the unbanked along with the general public towards greater financial inclusion. As a result, FinTechs are seeing a major upsurge in digital platforms, such as e-wallets, digital payments, online FOREX transactions, aggregator platforms, neo banks or i-banks, analytics, risk & compliance management, robo advisors, etc. Banks and financial enterprises are not far behind and have jumped unto the fintech bandwagon to provide anytime, anywhere digital banking services in order to stay competitive.
Datamatics Digital FinTech Solutions enables enterprises to transform the Digital Experience for customers, employees and business partners by reimagining the user experience and leveraging our in-depth domain knowledge and technology expertise. We utilize technologies, such as iOS and Android Native, Cross-platform, Web on the one hand along with digital technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation, business intelligence & data visualization, etc., on the other, to deliver end-to-end solutions and redefine the digital customer journey of FinTechs and BFSI Enterprises. We have partnered with leading banks and financial institutions in their digital transformation journey with a view to enhance customer experience, propel business growth and increase operational efficiency.
ADVANTAGES
30+ years
Banking process management experience
Expertise in delivering intelligent solutions for the banking and financial services enterprises in both international and domestic markets
6.5 Million
Accounts processed per year
Delivered automation projects using point solutions as well as end to end automation models across geographical barriers
99.99%
Accuracy at form level
Precision deliveries to ensure statutory compliance in a timely manner
Audit trails with high visibility and traceability
50%
Reduction in average per transaction handling time ensuring cost reductions in data processing and ensured savings year on year
BANKING DIGITAL TRANSFORMATION SERVICES
Digital Lending Platforms
Enable customers in their purchase decisions
Offer spot loan offers to customers during their purchase process with SmartPoS and ML powered apps
Reduce lending process from months to weeks with workflow digitalization and 3rd party SDK integration for validation
DEBT COLLECTIONS PLATFORMS
Empower agents and managers with ability to update and track activities during the collection process especially for delinquent loans
Enable field collection agents to reach customers faster with last mile route optimization
TRADING PLATFORM
Provide ability to stream market watch, MBP and portfolio
Perform in-depth market analysis with advanced charts and studies
ML POWERED BUSINESS GROWTH
Leverage the power of ML algorithms to generate better cross selling and user acquisition opportunities
Reach a wider customer base with your product offerings by using ML-powered product recommendations
Use Early Warning Software (EWS) to boost loan assets; generate alerts of possible loan defaulters during the loan application stage and build protection from future bad assets
SALES OPTIMISATION for FINTECHS & BFSI
Perform geo-location tagging and tracking of field sales officers
Record staff attendance from the field or customer location and track performance
Manage leads through different stages, filter genuine leads and onboard customers
Generate MIS reports
Receive instant notifications about new schemes on-the-go
Plan sales officers' assignments based on analytics
eKYC/Video KYC
eSign/eStamping
Photo liveness check
Rewards and recognitions program for debt collections
Sourcing loans with reduced turnaround time
IMMERSIVE LMS for FINTECHS & BFSI
Deliver immersive learning experience with online AR/VR classrooms
Engage visual 3D models to offer wide understanding of topics
