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DIGITAL EXPERIENCE 
FOR FINTECHS & BFSI ENTERPRISES

Democratizing superior DX, accelerating Business Growth and Efficiency

ACCELERATING FINANCIAL INCLUSION WITH DIGITAL EXPERIENCE SERVICES

A major portion of the global population is unbanked and as a result does not have access to formal credit. With an increasing mobile connectivity penetration even at grass-root levels, FinTechs have taken the initiative to convert the mobile device into a bank and democratize banking services to the unbanked along with the general public towards greater financial inclusion.  As a result, FinTechs are seeing a major upsurge in digital platforms, such as e-wallets, digital payments, online FOREX transactions, aggregator platforms, neo banks or i-banks, analytics, risk & compliance management, robo advisors, etc.  Banks and financial enterprises are not far behind and have jumped unto the fintech bandwagon to provide anytime, anywhere digital banking services in order to stay competitive.

Datamatics FinTech Solutions practice enables enterprises to transform the Digital Experience for customers, employees and business partners by reimagining the user experience and leveraging our in-depth domain knowledge and technology expertise. We utilize technologies, such as iOS and Android Native, Cross-platform, Web on the one hand along with digital technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation, business intelligence & data visualization, etc., on the other, to deliver end-to-end solutions and redefine the digital customer journey of FinTechs and BFSI Enterprises.  We have partnered with leading banks and financial institutions in their digital transformation journey with a view to enhance customer experience, propel business growth and increase operational efficiency.

 

ADVANTAGES

30+ years

Banking process management experience

Expertise in delivering intelligent solutions for the banking and financial services enterprises in both international and domestic markets

6.5 Million

Accounts processed per year

Delivered automation projects using point solutions as well as end to end automation models across geographical barriers

99.99%

Accuracy at form level

Precision deliveries to ensure statutory compliance in a timely manner

Audit trails with high visibility and traceability

50%

Reduction in average per transaction handling time ensuring cost reductions in data processing and ensured savings year on year

BANKING DIGITAL TRANSFORMATION SERVICES

Digital Lending Platforms

  • Enable customers in their purchase decisions
  • Offer spot loan offers to customers during their purchase process with SmartPoS and ML powered apps
  • Reduce lending process from months to weeks with workflow digitalization and 3rd party SDK integration for validation
Digital Lending Platforms

DEBT COLLECTIONS PLATFORMS

  • Empower agents and managers with ability to update and track activities during the collection process especially for delinquent loans
  • Enable field collection agents to reach customers faster with last mile route optimization 
DEBT Collections Platforms

TRADING PLATFORM

  • Provide ability to stream market watch, MBP and portfolio
  • Perform in-depth market analysis with advanced charts and studies
Trading-Platforms

ML POWERED BUSINESS GROWTH

  • Leverage the power of ML algorithms to generate better cross selling and user acquisition opportunities
  • Reach a wider customer base with your product offerings by using ML-powered product recommendations
  • Use Early Warning Software (EWS) to boost loan assets; generate alerts of possible loan defaulters during the loan application stage and build protection from future bad assets
ML POWERED BUSINESS GROWTH

SALES OPTIMISATION

  • Perform geo-location tagging and tracking of field sales officers 
  • Record staff attendance from the field or customer location and track performance
  • Manage leads through different stages, filter genuine leads and onboard customers
  • Generate MIS reports
  • Receive instant notifications about new schemes on-the-go
  • Plan sales officers' assignments based on analytics
  • eKYC/Video KYC
  • eSign/eStamping
  • Photo liveness check
  • Rewards and recognitions program for debt collections
  • Sourcing loans with reduced turnaround time
Sales Optimization

IMMERSIVE LMS

  • Deliver immersive learning experience with online AR/VR classrooms
  • Engage visual 3D models to offer wide understanding of topics
Immersive LMS