Improving health claims processes has a significant impact on the business of insurers. Efficient claims management helps insurers improve customer experience, reduce processing costs & time, adjudication errors, and increase regulatory compliance.
Datamatics Business Process Management (BPM) solution for healthcare helps insurers and payers transform their claims management processes. Its insurance clients have reaped significant benefits in terms of cost, speed, and accuracy by using TruBot, an enterprise grade multi-skilled robotic process automation (RPA) bot. Datamatics uses advanced imaging technologies, document capture, proprietary intelligent document processing solution, TruCap+, and rule-based algorithms to mine context and intelligence from unstructured data. This helps insurers minimize adjudication errors, reduce claims processing costs, increase efficiency, and deliver a superior customer service experience.
Datamatics BPM solution for healthcare enables enterprises to take full control and cognizance of monitoring and eliminating fraud in the claims processing. It engages Artificial Intelligence (AI) / Machine Learning (ML) algorithms and reduces instances of false positives and false negatives while improving the processing time and turnaround time.
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