Banking Process Management Services

A disruptive market and stringent rules and regulations are presenting a host of challenges as well as opportunities to banks and financial services (BFS) companies. Datamatics partners with BFS companies and helps them stay globally competitive through digitization and automation.

Datamatics is a one-stop shop for managing and streamlining back-office operations in the banking domain that includes corporate banking, trade finance, direct banking, global trade services, retail assets & liabilities.

Datamatics banking and financial process management services make use of the latest commercial off the shelf (COTS) products as well as Datamatics’ proprietary products in robotic process automation (RPA), intelligent document processing (IDP), artificial intelligence (AI) / machine learning (ML) algorithms, and intelligent workflows.

The company enables banking and financial service enterprises to seamlessly automate simple to complex processes using varied permutations and combinations of intelligent technology solutions.

Datamatics enables the banking and financial services companies to take full cognizance and control of monitoring and eliminating the money laundering and fraudulent activities in their wider transactional ecosystem.

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How is Banking Process Management improved with Robotic Process Automation?

Banking and Financial Services processes are immensely benefitted by Robotic Process Automation (RPA) bots. They expedite repetitive and rule-based manual processes in Banking and Financial Services. They accelerate all swivel chair operations related to updating different banking systems and databases for internal and external compliance. RPA is a low code, non-invasive, surface integration technology that seamlessly integrates modern ERP systems and banking and financial services legacy systems to bring them on the same turf of operation without costly technology upgrades. It improves straight through processing or STP to deliver 10x productivity and operational efficiency while alleviating the need for frequent manual intervention.

How is Banking Process Management benefitted by Intelligent Document Processing?

Banking and Financial Services processes, which handle a large amount of paper work during their daily transactions, right from KYC, service request processing, internal and external statutory compliances, etc., are significantly benefitted by Intelligent Document Processing or Intelligent Data Capture. The technology takes simple OCR output to the next level. It extracts information from unstructured documents and paper work and converts it into structured format that can be easily used for further processing and integrated with the core systems. Banking Process Management can leverage end-to-end automation with the help of integrated solutions powered by Intelligent Document Processing, Robotic Process Automation (RPA), Artificial Intelligence / Machine Learning (AI / ML), and workflows.

How is Banking Process Management supported by Artificial Intelligence / Machine Learning?

Banking Process Management can be improved by incorporating an intelligence layer powered by Artificial Intelligence / Machine Learning (AI /ML) in the automation solutions to automate highly complex processes. AI / ML allows to generate trends and actionable insights from high volumes of both structured and unstructured data. It supports information mining practices to enable cross-selling and up-selling of products.

How is the Banking and Financial Services sector supported by AI/ML powered fraud detection?

AI/ML and RPA bots aggregate structured, unstructured, and multi-structured data from different systems, correlate different data points, and generate the bigger picture. The technology combine allows to perform contextual analysis and generate trends, patterns, and outliers to intercept fraud.

How is Banking and Financial Services influenced by RPA and AI/ML?

Banking and Financial Services is a data intensive sector. Data moves through multiple systems before a transaction gets affected. RPA and AI/ML improve data processing to the nth extent resulting in straight through processing or STP. The improved speed of transactions positively influences customer experience and hence customer satisfaction.

How Banking Process Management is empowered by IBM CP4BA?

IBM Cloud Pak for Business Automation or IBM CP4BA offers out-of-the-box accelerators for jumpstarting automation, which positively influences Banking Process Management. The cloud enabled applications power Loan & Mortgages processing solutions for anytime anywhere access and processing. The accelerators seamlessly integrate with core banking systems and compliance regulatory systems. They allow to expedite Loan & Mortgage processing and Contract Management.

How Banking and Financial Services is enabled by TruBI?

TruBI improves decision making capability in data intensive sectors, such as Banking and Financial Services. TruBI is a Business Intelligence and Data Visualization tool, which seamlessly integrates with data bases and data lakes to generate DIY interactive dashboards that facilitate fast decision making. It improves productivity by 60%.