Insurance companies across the world are re-engineering their business models to ensure quick turnaround time while delivering quality services, operational efficiency and throughput. The key priorities for insurance companies include addressing challenges around regulations, expenses and creating customer-centric products and services. Towards this goal, they are taking all possible measures for deploying innovative technology to improve business processes and streamline legacy applications.
Datamatics understands the needs and challenges in handling insurance processes such as new business insurance, underwriting, claims management, policy servicing, onboarding, no claim bonus, risk score, claim adjudication, claim processing, verification & validation, disputed claims resolution, regulatory compliance, anti-money laundering curbs, etc. Datamatics has the expertise to integrate insurance back-office automation with modern technologies including robotic process automation (RPA), business intelligence & analytics, artificial intelligence / machine learning (AI/ML).
Datamatics enables its institutional customers to strategically integrate statutory compliance checks in their day to day processes and take corrective and preventive actions to curb fraud and money laundering activities in the wider ecosystem. The RPA, NLP, and AI / ML powered checks integrated throughout the insurance digital transformation pathway ensure that fraud and money laundering are eliminated from the insurance processing lifecycle.
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