PROFESSIONAL SERVICES

Professional Services are paid services offered by trained and experienced personnel in specialized areas, such as Information Technology, Banking, Financial Services, and Insurance, Cloud Implementation, IoT Engineering, Transit automation services, etc., which are normally not on the rolls of typical mid to small-sized companies.

Professional Services are on-demand services, where professionals are hired from Professional Service Providers for short-term projects, one at a time. The services encompass consulting, development, maintenance, troubleshooting, etc.

Professional Services and Managed Services differ in the scope of work. While Professional Services are one-off projects, the Managed Services are contract based long term projects, which serve as an extended arm of a business.

Professional Services address a specific issue or a business challenge. Managed Services manage the entire services related to a sector, say IT or HR, for a business on a daily basis.

Professional Services executives are gig workers who prefer to work on a per project basis to maintain their work-life balance. The providers engage workers at different levels and with varying experience levels. The higher experienced executives are granted special bonuses and status so they continue to stay attached to the Providers. Partner-level elevations are offered to the star executives who work on the most privileged projects.

Managed Service providers deploy their employees at various levels of managed projects, right from first-level executives, managers, program managers, to program heads. They function as an extension arm of the customer and conduct periodic meetings with the customer counterparts to keep them updated about the project performance. Managed Services are the preferred mode of operations, where continuity is desirable beyond the project deployment, and maintenance is highly important.