Improve customer interactions, ensure faster product introductions, dynamic pricing and build many more decision support systems across multiple enterprise touch points
Decipher patterns evolving from different demographics and geographic locations to estimate risk exposure
Our consulting team defines and designs interventions to measure customer engagement across different milestones of the customer journey to provide best-in-class transformative customer experience
Transform your digital landscape to become more agile and scalable with the use of state-of-the-art technology solutions in enterprise portals, enterprise content management, cloud, etc.
Improve accessibility, productivity, and customer satisfaction through anytime anywhere access to retail, e-retail, and digital marketplace portals in a safe and secure environment
Improve real-time decision making capability through intelligent data processing and analytics by using high volumes of data stored in cloud, data lakes and other data management systems
Improve understanding of customer needs through data mining, pattern mining and text mining
Streamline and automate your organization’s CFO back-office operations with finance & accounting solutions
Generate a healthy cash flow, have a better financial control through insights and forecasts, as well as adopt a highly systematic approach to maintain accurate documents for financial auditing
Enable customers to adopt ‘mobile first’ approach for enhanced customer experience
Offer differentiated and human centric digital experience as well as life time value to customers with wearable technology, connected devices, and connected digital experiences
Enable payments with contactless prepaid cards, such as Rupay, across the retail outlets and digital marketplace portals, and other utility avenues toward the “one nation one card paradigm”
Scale the digital maturity curve faster and improve speed to market with pre-built digital frameworks
Enhance your business by gaining insights and informed decisions through a better understanding of your consumers' needs and wants, their purchase behavior and path-to-purchase journeys across both digital and offline touchpoints.
Conduct Secondary Research around global trends and macro-economic parameters
Perform end-to-end customized research & intelligence around Competition, Consumer & Market trends right from survey programming, data collection and data processing to insights, analytics, reports and dashboards
Build advance analytics models, such as sales forecasting, marketing mix modeling, price elasticity, customer lifetime value analysis, RFM analysis, inventory and shelf optimization, etc.
Improve customer experience with superior customer interactions across the various touchpoints. Omnichannel customer management solutions provides consistent and effective customer support to enhance their satisfaction and loyalty
Leverage state of the art digital customer management solutions like AI/ ML based chatbots, Auto IVR, RPA, NLP, deep analytics, etc. for strategic competitive advantage
Build customer management solutions, such as lead generation, campaign management, customer service, order taking, online support, post sale support, collections, rebates/ refunds, etc.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
