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INSURANCE PROCESS MANAGEMENT

Transform To Perform

Datamatics accelerates digitalization in insurance companies with automation solutions, enabling faster product launches, improved underwriting, claims efficiency, and reduced risks. By leveraging advanced insurance business process management solutions, companies can enhance customer experience, streamline processes, mitigate risks, and boost efficiency across the insurance value chain. Drive transformation and stay ahead in a competitive industry.

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Service Offerings

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New Business Insurance

Digitize and automate new business origination and onboarding, minimizing risk and enhancing efficiency at each touchpoint. Streamline operations with our comprehensive BPM in insurance industry solutions, ensuring seamless processes and optimized outcomes.

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Customer Support Services

Elevate customer satisfaction with insurance process management. Experience seamless interactions and faster processing for client changes, policy updates, reinstatement, payouts, and ULIP investments.

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Financial Operations & Collection

Institutionalize the digital paradigm and facilitate transformation at every touchpoint in insurance financial operations. Streamline processes such as cheque processing, mandate management, ECS changes, refund processing, and premium collections with our insurance workflow management solutions.

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Claims Processing

Enhance claims processing with transparency at each stage, fraud detection, and faster settlements. Delight customers with efficient handling of health, death, group/partner claims, unclaimed payouts, and investigations.

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Ancillary

Enhance ancillary support for customers and beneficiaries through insurance digital transformation. Includes call audits, email analysis, VOC investigation, and more.

Advantages

210+ Million

Applications processed with precision, compliant, visible audit trails for efficiency.

75+ Million

Insurance documents including New Business application forms, servicing change request forms, claims application & others forms processed annually

32+ Process

Automated and digitized insurance process management, delivering BPM solutions in the insurance industry through both point solutions and end-to-end automation models, enabling efficient and scalable operations globally.

Featured Content

Case Study

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TruBot Increases Productivity For A Leading Insurance Provider

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Whitepaper

A Guide to Top 8 most Popular RPA Use Cases for Insurance

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Webinar

Finance Transformation: Harnessing the Right Technologies to Ensure Finance Drives Value Across the Organization.

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Demos

Background Verification Automation

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Blog

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How to Build A Health Insurance Mobile App

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Frequently Asked Questions

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