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SALESFORCE CRM

Empower your business with the world’s #1 CRM Solution

Salesforce Cloud Services

Datamatics is a global consulting partner of Salesforce and its practice is one of the fast growing practices of Datamatics. The practice comprises of Salesforce consultants working on value-driven engagements for diversified industries across the globe. We help customers transform their complex requirements into effective solutions.

Datamatics Salesforce practice helps you build Salesforce CRM solutions for various businesses. Datamatics offers end-to-end Salesforce consultancy, administration, implementation, migration, and support & maintenance covering every aspect of your Salesforce journey from discovery and scoping to design and delivery.

Datamatics has expertise in providing Salesforce solutions across the spectrum, right from Sales, Service, Communities, Marketing, Financial Services, Non-Profit, to Health Cloud services. Datamatics has experienced Salesforce certified Architects, Developers, and Business Analysts with cross domain expertise.

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DATAMATICS ADVANTAGE

Global Consulting Partner

Business consulting strategy and solution provider across the globe

Out-of-the-box Implementations

Expertise in configuring functionality using built-in tools and templates

Mobile-first 

Strong orientation towards designing and developing solutions and online experiences for mobility devices over the Cloud

Optimized Methodology for Implementation

Focused approach for simplifying architectures, reducing technical debt, and offering optimal business returns

Domain Expertise with Strong Customer Base

Wide range of industry experts in business-leading verticals

Certified Salesforce Professionals Located Globally

Team of certified Architects, Consultants and Business Analysts with vast industry experience

Salesforce Integration
& Migration

Strong experience in implementing complex integration and data migration projects

SALESFORCE CRM OFFERINGS

Outsource Business Process Management for Insurance - Ancillary

Sales Cloud

Manage your Leads and close more deals faster by automating manual administrative tasks. Accelerate productivity and make insightful decisions.

  • Account Management
  • Contact Management
  • Lead Management
  • Opportunity Management
  • Quote Management
  • Sales Forecasting
  • Configure, Quote, Price

Multi-Lingual Capability - Customer Support Offerings

Service Cloud

Automate service processes, streamline case lifecycle and workflows. Allow users to find articles and topics for self service and help customer service agents.

  • Case Management
  • Knowledge Base
  • Phone Integration
  • Live Web Chat
  • Chat Bot
  • Omni-Channel
  • Macros Automation
  • Asset Management
  • Field Service

Digital Experience Experts Engineering

Marketing Cloud

Deliver personalized customer engagement at any scale, from email to web, social media, mobile and digital advertising.

  • Lead Generation
  • Campaign Management
  • Website Integration
  • Email Marketing
  • Social Media Marketing
  • Digital Advertising
  • Content Management
  • Customer Interactions
  • Marketing Automation
  • Journey Management
  • Mobile Messaging
  • Customer Segmentation

Experience Cloud

Experience Cloud

Build websites, portals, help center, forum, mobile applications and manage your content.

  • Customer Communities
  • Partner Communities
  • Employee Communities
  • Customization and Branding
  • Mobility and Engagement
  • Business Integration
  • Personalization

Financial Services Cloud

Financial Services Cloud

From Retail Banking to Wealth Management get 360° view of all clients and their financial profiles.

  • Wealth Management
  • Banking and Lending
  • Capital Markets
  • Insurance

Health Cloud

Health Cloud

Get holistic view of all patients, manage patient journey and insurance. Create strong relation between patient, payers and care providers. 

  • Patient 360 View
  • Personalized Member Services
  • Account Based forecasting
  • Personalization of Patient & HCP Experience

Non-Profit Cloud

Non-Profit Cloud

Manage and maintain information about all constituents, donors and clients at one place. Raise funds online and schedule volunteer work schedule from anywhere.

  • Program Management
  • Constituent Email Management
  • Volunteer Management
  • Reports and Dashboards
  • Digital Fundraising
  • Opportunity Management
  • Donation Management
  • NPSP Data Importer
  • Constituent Data Management
  • Analytics and AI
  • Campaign Management
  • Multi-channel Marketing

Frequently Asked Questions

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