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O2C - ORDER TO CASH SOLUTIONS

Transform To Perform

Datamatics Order to Cash solution (O2C) enables businesses to strategically define the relationship with customers through out-of-the-box implementations. The built-in efficiency ensures seamless execution such that there is no delay at any touchpoint and eliminates inefficiencies throughout the order to cash process.

Datamatics transforms order-to-cash with end-to-end automation. From orders to revenue analytics, our suite includes sales processing, lockbox, receipt application, and customer portal solutions.

Service Offerings

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Order Management & Fulfillment

Enhance order management with seamless end-to-end automation. Receive orders through an omnichannel presence over phone, email, website, or sales faculty. Streamline orders with integrated shipping and logistics for swift delivery.

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Customer Master Maintenance

Build and maintain a robust customer master data management (MDM) solution comprising thousands of customer’s records, quotations, orders, contracts, payments, and credit data. Prevent data duplication with an integrated web repository for easy access.

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Receivables Management

Enable prompt invoice generation on order dispatch with automated follow-ups. Seamlessly integrate digital payments - EFT, ACH, credit card and debit card. Enhance collections with with high visibility of Day Sales Outstanding (DSO) as well as invoice short payments. Real-time DSO monitoring and automated dunning cycles for seamless accounts receivable management.

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Cash Application

Swiftly match payments to invoices and customer account via automated mechanism, updating accounts seamlessly. Reduce processing costs, eliminate manual tasks using advanced technologies like RPA for efficient remittance matching of daily payments.

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Bank Reconciliation

Streamline processes and automate reconciliation between bank statements, company accounting records, and accounts receivables. High visibility of the accounting process, reduce instances of bounced cheques, overdraft fees and eliminate any chances of fraud. Expedite accounting, ensure timely closures.

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Customer Help Desk

Real-time support, issue resolution, tailored guidance, and expert insights ensure a seamless financial services experience

Advantages

$12 Billion

Worth invoices processed per year through successful implementation and delivery of enterprise wide BPM automation and digitalization efforts at scale

10 Million

Invoices processed per year with 99.9% accuracy by using point solutions as well as end-to-end automation models spanning larger geographies

1200 +

Finance & Accounting Experts both in house as well as on consultant basis to deliver precision solutions in a timely manner

30-40%

Cost reduction for F&A customers thus ensuring a secondary source of revenue generation in parallel with that from the business as usual activity

Featured Content

Case Study

GateGourmet

Gate Gourmet Centralizes its Accounts Payables & Accounts Receivables Process with Automation

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Blog

Drive Accounts Payable Efficiencies with Intelligent Automation

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Demo

Order to Cash (O2C) and Record to Report (R2R)

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Analyst Report

2023 Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing Services

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Whitepaper

Accelerate Order Processing with a digital O2C Automation Platform

Accelerate Order Processing with a digital O2C Automation Platform

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Frequently Asked Questions

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