Datamatics Order to Cash solution (O2C) enables businesses to strategically define the relationship with customers through out-of-the-box implementations. The built-in efficiency ensures seamless execution such that there is no delay at any touchpoint and eliminates inefficiencies throughout the order to cash process.
Datamatics transforms order-to-cash with end-to-end automation. From orders to revenue analytics, our suite includes sales processing, lockbox, receipt application, and customer portal solutions.
Service Offerings
Order Management & Fulfillment
Enhance order management with seamless end-to-end automation. Receive orders through an omnichannel presence over phone, email, website, or sales faculty. Streamline orders with integrated shipping and logistics for swift delivery.
Customer Master Maintenance
Build and maintain a robust customer master data management (MDM) solution comprising thousands of customer’s records, quotations, orders, contracts, payments, and credit data. Prevent data duplication with an integrated web repository for easy access.
Receivables Management
Enable prompt invoice generation on order dispatch with automated follow-ups. Seamlessly integrate digital payments - EFT, ACH, credit card and debit card. Enhance collections with with high visibility of Day Sales Outstanding (DSO) as well as invoice short payments. Real-time DSO monitoring and automated dunning cycles for seamless accounts receivable management.
Cash Application
Swiftly match payments to invoices and customer account via automated mechanism, updating accounts seamlessly. Reduce processing costs, eliminate manual tasks using advanced technologies like RPA for efficient remittance matching of daily payments.
Bank Reconciliation
Streamline processes and automate reconciliation between bank statements, company accounting records, and accounts receivables. High visibility of the accounting process, reduce instances of bounced cheques, overdraft fees and eliminate any chances of fraud. Expedite accounting, ensure timely closures.
Customer Help Desk
Real-time support, issue resolution, tailored guidance, and expert insights ensure a seamless financial services experience
Advantages
$12 Billion
Worth invoices processed per year through successful implementation and delivery of enterprise wide BPM automation and digitalization efforts at scale
10 Million
Invoices processed per year with 99.9% accuracy by using point solutions as well as end-to-end automation models spanning larger geographies
1200 +
Finance & Accounting Experts both in house as well as on consultant basis to deliver precision solutions in a timely manner
30-40%
Cost reduction for F&A customers thus ensuring a secondary source of revenue generation in parallel with that from the business as usual activity
Featured Content
Case Study
Gate Gourmet Centralizes its Accounts Payables & Accounts Receivables Process with Automation
Product Engineering refers to outsourcing all or some of the activities of software development, such as product design, prototyping, testing, quality control, product lifecycle management, etc. It also involves consulting with specialized product engineering service providers to gain the advantage of the expertise, cost savings, faster time-to-market and enhanced value engineering, etc.
What are some of the benefits of Product Engineering?
Product Engineering helps vendors leverage the convictions of an extended team without having to go through the pain of individual hiring. It offers you a development ecosystem driven by cross-cultural teams, compounded work ethos, and end-to-end support for services. One of the most profiting areas of product engineering is seamless scaling of infrastructure and human resources and paying for them on an on-demand basis. Besides, being heavily inspired by principles of Agile and DevOps, product engineering enables you to automate the IT operations in parallel to product development that makes frequent rollbacks and feedback implementations a breeze, significantly reducing the cost and time-to-market.
Why is it important for businesses?
Product engineering helps enterprises in the software development world stay ahead of the curve and consistently outplay the competitors with a first-mover advantage. It also helps enterprises stay relevant to the quick-witted tech-savvy millennials accustomed to instant gratification and consistent technology upgrades. With a myriad of latest technology choices, product engineering opens up a whole ocean of innovation that helps enterprises keep up their appeal and battle disruption consistently. On top of this, product engineering also helps enterprises implement aggressive testing techniques that help them in effectively dodging the cost of quality.
What is the difference between product engineering services and custom software development?
Product engineering services and custom software development have the same end goal: to create a final product that addresses a need. Product engineering services, however, come in handy when a customer-facing revenue-generating app/website needs to be developed. Product engineering also requires intensive research on user experience designs, customer needs, and market trends ahead of building the product. Custom software development is more of an umbrella term that inhabits enterprise-level software development and almost any kind of software development that serves a particular purpose. Both the approaches are implemented by determining the best course of action to design, prototype, test, and develop the product, so it reaches the end-users and does what’s intended for it.
What do the product engineering services include?
Product engineering services involve everything that typical in-house product development requires. Everything from requirement gathering to designing and prototyping is done by the services team taking complete ownership of the product including the risks that come with it. The deliverables are predefined and the project follows a lean-agile model offering a flexible architecture to support prospective customer needs, that involves consistent addition of new features, getting rid of outdated features, rolling out frequent updates and releases, and fixing existing bugs in parallel.
