The client generated over 140,000 invoices (90,000 PO Invoices + 50,000 Non-PO Invoices) every year which were manually processed by a 20-member team. As the processes was lengthy and cumbersome, the goods receipt note (GRN) was often prepared in multiple delays which also led to delay in invoice booking process.
The processing team not being tech-savvy resulted in multiple backlogs and reduced the overall efficiency. Being a global company, the client's operations were spread out across multiple geographies, which made the consolidation of the global data difficult for them.
They was also incurring high cost as the operations were carried out on legacy applications which often reduced the quality in invoice processing. They wanted to automate the entire process of accounts payables to increase their overall efficiency.