HEALTHCARE

Yes; it is possible. The Healthcare industry usually implements IT solutions through their IT enabled KPO service partners or by leveraging BPM services in their business workflow. Intelligent Document Processing and Robotic Process Automation allows the Healthcare industry to go beyond.

Through Do It Yourself (DIY) features associated with Intelligent Document Processing and Robotic Process Automation, a heavily paper-driven environment can be digitized and integrated with the core IT business systems. Healthcare executives can extract the data from paper forms, auto-validate them as per pre-defined business rules and auto-transfer the data to the core systems.

They can also automate their daily work tasks and swivel chair operations with RPA bots across various systems of knowledge. Bots use a low-code no-code platform. The mechanism is similar to running a macro across different systems of work involved including MS Office files, web pages, Citrix environment, Cloud applications, core business systems, mainframes, legacy systems, etc.

The low-code no-code automation platform provided by IDP and RPA allows Healthcare Service executives to streamline their business operations around an essentially paper-driven environment.

The automation thus implemented allow end users and business users to expedite their day to day business processes and improve accuracy, first time rights, and straight through processing.

A centrally operating Centre of Excellence run by stakeholders from different departments of the Healthcare institution can draw-out guidelines for governance of the enterprise-wide roll-out and control the outcome of the IDP and RPA implementation.

CareEase is a solution for Healthcare Services domain professionals, doctors, and nurse staff. It empowers them by providing digital patient records at the fingertips in a centralized manner.

It is similar to the hospital physical file that is maintained near each in-patient. The digital, cloud-based format addresses the business requirements involved in care giving of in-patients.

CareEase allows to quickly record and access the daily health parameters, medical history, administrative information about the in-patient, etc., 24x7 through role-based access.

The device-agnostic solution can be accessed through any mobile device, reduces operational expenditure and eliminates paper work.

As the care staff works and collaborates in shifts around an in-patient, CareEase offers quick snapshots of completed as well as pending tasks at a glance.

The online record management system also allows the kin of the in-patient to keep a tab on the progress and recovery of the in-patient through read-only remote access.

The CareEase paradigm can be extended to care homes, nursing homes, rehabilitation centres, homes for the aged, palliative services, sanatoriums, etc.

Data Mining and Pattern Mining enables Healthcare Services professionals to analyse the data generated during patient care to improve the care and reduce the costs by 30 to 45%.

Patient data generated during globally afflicting pandemics can be mined to unearth details that would not be otherwise visible even to medical professionals.

By using BI solutions, Analytics solutions, and AI / ML algorithm enabled solutions, these data sets can be analysed and mined to discover patterns to predict future events.

The same mining exercise can be conducted across demographics to generate patterns across communities and geographies across curative, preventive, rehabilitative, and palliative domains.

Data Mining and Pattern Mining has the potential to devise Corrective and Preventive Actions in a dynamic environment threat posed by epidemics and pandemics.

This line of technology allows Healthcare Service providers, practitioners, and scientific communities to narrow down the adoption time of emerging treatments, vaccines, and drugs.

The Provider Book of Records or PBoR is a cloud-based platform for end-to-end contract management and claim processing across the lifecycle.

PBoR reduces the risk of payment leaks, reduces the contract validation time, reduces claim processing time, enables faster audits, improves credentialing time, etc.

Technology offers seamless centralized services to improve speed of Healthcare and treatment and improves back-end as well as front-end processes.

Role Based Access allows to provide specific access to authorized professionals such that the complete Healthcare lifecycle is integrated and progresses seamlessly through different touch points.