Improve speed of services and treatment by increasing efficiency of back-end and front-end processes
Integrate the entire cycle of healthcare management through different touch points to offer centralized healthcare data and solutions management
Reduce healthcare costs and use the accrued savings for patient welfare
Reduce costs by increasing productivity and eliminating human error and bottlenecks with TruBot, an enterprise grade, multi-skilled bot
Improve the scope of automation by integrating with a plethora of technologies such as intelligent data capture, artificial intelligence / machine learning, analytics, streaming media, etc.
Transform your digital landscape to become more agile and scalable with the use of state of the art technology solutions in enterprise portals, enterprise content management, cloud, etc.
Improve accessibility, productivity, and customer satisfaction through anytime anywhere access in a safe and secure environment
Empower care providers by making patient information available at the fingertips at the right time while delivering care
Ensure emergency preparedness by maintaining centralized records for quick access and efficient care management
Ensure spare time for healthcare workers by freeing them from administrative work and enable them to focus on patient care
Develop a better understanding of patient needs and deliver personalized care by mining intelligence from large amounts of data
Improve real-time decision making capability through intelligent data processing and analytics by using high volumes of data stored in cloud, data lakes and other data management systems
An integrated robust and scalable cloud-based framework which automates, streamlines, and digitizes the complete provider onboarding, credentialing, and contract management process
Real-time connect with multiple systems
Offers role-based accessibility as well as easy search and retrieval of the integrated systems
Improve compliance and audit as well as productivity and efficiency of resources
Enhance your business by gaining insights and informed decisions through a better understanding of your consumers' i.e. patients and practitioners needs and wants, their purchase behavior and path-to-purchase journeys across both digital and offline touchpoints.
Conduct Secondary Research around global trends and macro-economic parameters
Perform end-to-end customized research & intelligence around Competition, Consumer & Market trends right from survey programming, data collection and data processing to insights, analytics, reports and dashboards
Build advance analytics models, such as demand risk planning, business forecasting, location analysis, claims and denials analytics, department/ function performance monitoring, customer journey & satisfaction, price analytics, staffing level optimization, etc.
Improve customer experience with superior customer interactions across the various touchpoints. Omnichannel customer management solutions provides consistent and effective customer support to enhance their satisfaction and loyalty
Leverage state of the art digital customer management solutions like AI/ ML based chatbots, Auto IVR, RPA, NLP, deep analytics, etc. for strategic competitive advantage
Build customer management solutions, such as lead generation & acquisition, cross-sell/up-sell, post sale support, rebates/ refunds, customer surveys, collections, etc.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
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