"We’ve been associated with Datamatics for close to about two years and this journey is around Blue Star’s digitization initiative focused on the procure-to-pay solution. In the true spirit of partnership, we never had a feeling that Datamatics is a vendor or a service provider. We have co-owned and had a joint accountability over this process."
Neeraj Basur Group Chief Financial Officer (CFO), Blue Star
"We’ve partnered with Datamatics in our Accounting shared services Centre for about a year now. We are availing the services of Datamatics for iPM tool which bridges the gap between our scanning solution to our ERP which is Oracle Financial. The value that Datamatics tool has brought to our business is immense and it can go only further to great heights. The engagement of Datamatics team has always been very high level and they are always there to pitch in ideas and support us."
"We started engaging with Datamatics around two years ago. Our challenge was to make sense out of the data that we have collected over past two decades and get insights from that data and for that we engaged with Datamatics. Datamatics is a very dedicated organization. The Datamatics team that has been working with us is very resilient."
Gururaj Rao Chief Information Officer (CIO), Mahindra Finance
"We used to run some very large manual processes at our end. We partnered with Datamatics who could manage the processes the way we want. Now after two years of engagement, Datamatics has been managing the processes very seamlessly. The value which Datamatics added to our organization was by automating and digitizing the processes which has increased our efficiency."
Yusuf Pachmariwala EVP & Head Operations, Tata AIA Life
"We had an interesting time with Datamatics when we implemented RPA. After RPA implementation, a process which used to take five days, now took only 2 days and we are now able to do our regulatory reporting in time. Second process we automated was policy admin processing wherein we got nonstandard data from customers and with automation it was converted into standard data. Not only we improved our efficiency but the customer experience also improved over time."
Shailesh Puthran Head Operations, Birla Sunlife insurance
"Datamatics was empaneled for automating our Accounts Payables processes. We get about 30,000-40,000 invoices per month which was earlier processed manually. We partnered with Datamatics with an aspiration to digitize our entire invoice processing suite. We are using Datamatics’ tool TruCap+ which helps in automatically reading the invoices and feeding the details into Oracle which is our ERP for Finance. Any request we put forth to Datamatics were immediately taken up on a priority basis and was implemented in an efficient manner."
Prasanta Padhiary Head Finance & Accounting CoE, Tata Projects
"We started working with Datamatics to increase our scalability and reduce transaction time. Datamatics is providing us their solutions across multiple locations in India. Earlier we were delivering to our customers within T+1 and T+2 days and now after partnering with Datamatics, we are able to deliver to our customers within hours and the customer satisfaction has increased at a high rate."
Raviraj Kadam Sr. Manager IT, Tata AIA Life
"Earlier the Data Quality Control (DQC) process was in-house and since we have partnered with Datamatics, the TAT has reduced as Datamatics works 24x7 and customer experience has increased to a great extent as we are now able to issue the policies on the same day."
M Ranjith Kumar Sr. Manager New Business & Underwriting, Bajaj Allianz
"Earlier we were using the traditional approach where most of the claims processing were carried out manually which reduced the productivity of the employees. We decided to give this part to Datamatics and they are managing it very well. Datamatics is focused and maintain the productivity and quality and they ensure in customer satisfaction."
Satya Mishra Sr. Manager Claims, Bajaj Allianz
"In future, we are look at automation on the AWS cloud by working with AWS and Datamatics. They ensure that we are on right technology at all times to compete with our competitors in the global market."
Ashish Desai Group Chief Financial Officer, Ashapura Minechem Ltd
"To begin our move to cloud, we engaged with consulting partner, Datamatics. After migrating to AWS, if I have to provision a new server, it is a matter of few minutes. We are now able to provision infrastructure with business growth requirements."
Deepak Bhardwaj SAP Head, Ashapura Minechem Ltd
"My expectation from Datamatics is to ensure that communication is at top level, to keep updated of the progress of the project. Our expectations are also to have good code written to support our operations"
Gary Rosenfeld Chief Executive Officer - Memphis Area Transit Authority (MATA)
"we need a partner that will guide us and provide innovative solutions and so far we're very happy with Datamatics. So far they've been able to jump through loops to help us decide on the new TVM and we are excited about it."
Bernhard Rudolph Chief Financial Officer - Memphis Area Transit Authority (MATA)
"The application itself and our hosting environment have never been in better shape. We could not have done this without the very capable help of the entire Datamatics team."
Don LeClair Associate Director, Database Search & Systems American Ancestors & New England Historic Genealogical Society
"What Datamatics did was they presented unique combination of skills when they came to us. So on one hand they can understand the data whether it is behavioural or otherwise and make sense of it and get insights out of it. But they also have expertise in process re-engeening. So they can look at the process in which the engagement happens with consumers on a specific area and also guide you as to how the process can be remodeled or redefined."
Manish Makhijani Global CMI Director (PDC), Unilever
"Datamatics' relentless efforts have resulted in recent implementation of the solution in two countries within a very short duration. This would have not been possible without the responsiveness and professionalism demonstrated by Datamatics team. We are confident of Datamatics continuing to offer best of their services and as a partner achieving many more significant successes together."
Kevin Fraser Software Development and PPM Director - De La Rue
"Datamatics has provided with really excellent talent and continue to provide the services and have stayed with us as BUPA has changed evolved. I think that Datamatics has a unique ability to find us the right results at the right time and have adapted to our needs. We have also challenged them in quite lot of different ways and they have been able to react to us very rapidly. We never had to struggle with them in terms of getting people on board in a timely fashion."
Graham Fisher Head, IT - BUPA
"One of the biggest challenge in market research is keep up with ever changing technology but also figuring out how to effectively use those technologies to deliver better insights to clients. Working with Datamatics, we’ve been able to meet and exceed customer demands both from advanced analytics and custom development perspective. I’m sure in future working with Datamatics, we will face the challenges that arise and also create opportunities out of these challenges."
Anthony Germinario Product Manager-Technology, Buzzback Market Research
"I would like to convey our appreciation to Datamatics in successfully handling the migration and development of Vessel Performing Dashboard. This has helped our operations team to manage and monitor the productivity and efficiency of the vessel operations in real-time."
Nanda Kumar Krishnan General Manager - IT, APM Terminals
"We look to partners like Datamatics to operate as continued extension of our organisation. The Partnership with Datamatics goes back to several years. They have helped us on our consultative basis with an ECM Roadmap. They have worked very closely to understand our business model and learn our people and our culture. It is their flexible approach and their culture of adoption that has made them a tremendously valuable partner.
Howie Spangler Vice President- IT, ARI Global Fleet Management Services
"Datamatics has been a great partner. We embarked on a journey with Datamatics by starting a small process and then looking at the capability which was demonstrated to us by Datamatics we explored Datamatics to partner us in starting our RPA journey."
Ashok Suvarna Chief Operating Officer – Aditya Birla Sunlife Insurance Company Limited
"Our journey has been really great starting from first thing which we liked about Datamatics was the partnership, the detailing and the team that was looking after that. the support that we are getting from Datamatics has really been great and we are really looking forward to more such associations and we are working with them"
Brijesh Mehta Senior Vice President Operations, Kotak Life Insurance
"We had a fairly good experience and we are looking forward to better times, definitely. We’ve looked at sourcing out of activities which are allied completely to the core subject of the insurance company but which is essentially non-core. So ancillary activities like data entry which are extremely valuable to our core processes and core functions. We are confident and looking forward to exciting times in the future."
Kashyap Dakshini Head - Underwriting & Claims, Kotak Life Insurance
"I’ve been associated as a partner to Datamatics since 2011 and in my present avatar at Bajaj Allianz Life we have Datamatics as a partner once again. The journey has been good and it’s an early start. We started sometime in January and it’s been about 8 months and the journey’s been good."
Kayzad Hiramanek EVP- Operations & Customer Experience, Bajaj Allianz Life
"We have newly engaged with Datamatics. And it’s been more than a 6 month relationship so far. And we are into an entirely new journey and it’s definitely helping because the way TATA AIA is scaling, it’s very important for us to partner with a good company like Datamatics which can help us in taking up the business relationship journey together and provide us some solutions which we can accelerate with the business performance."
Madhumita Dantare Senior Manager, Tata AIA Life Insurance
"Datamatics is ready to do the process studies and give you solutions from their side. Since I am working on the RPA initiatives with Datamatics, they are giving their expertise on RPA and providing solutions. We are new to the RPA world and although we are experts in what we do, Datamatics has shown us how it can be done more efficiently with RPA."
Manish Jain Regional Head, Corporate Banking, IndusInd Bank
"Datamatics deployed digitisation solution from receipt of documents, scanning, auto data indexing of images and so forth. They also used automated data extraction tool with fuzzy logic and AI. The deployment was effective as it was done in a short duration of time. Today our processes are highly efficient leading to quick retrieval of documents."
Ramesh Narayan GM-RRM & Indirect Taxation, Mahanagar gas Ltd.
"Huge volumes of papers used to be generated which need to be maintained for long years. The processes were not streamlined. We found that Datamatics has excellence expertise and capabilities in Document management system and were the perfect match for our requirements. Datamatics project team was very good and quick in understanding our requirements. . I must complement all our project team members and the project team of Datamatics for this highly successful and innovative project."
Subhojit Roy Vice President-IT, SBI Funds Management Pvt. Ltd.
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