"We're genuinely thrilled with the incredible transformation that came from working with Dextara Datamatics for our Salesforce implementation and Datamatics DXHealth+ solution. With increased operational efficiency and improved lead generation, the Datamatics DXHealth+ team has empowered us to leverage data and enhance customer experiences through seamless collaboration."
"Our IT team and our Resource team talked to many different brands over the years and Datamatics was able to connect with us on a very personal way. They took the time to understand our business, to understand our challenges & to understand what the leverages. Our partnership has been tremendous because of that"
"We really liked the way Datamatics presented us their approach and carefully thought through the problems we faced. They have the deep expertise in all the digital areas. You have to make sure that you have a partner that you can trust, and it was a great decision for us to go with Datamatics. They did a great work, and they understood everything we were doing, and it worked out really well."
"Datamatics was very agile and proactive in their approach and worked as an extended team of Harris Teeter. Datamatics helped us in our Digital Transformation journey by enabling us to go deep in digital with its solutions.”
"Datamatics' TruCap has been a game-changer for our automation processes. We're also implementing Datamatics solutions to automate AP processing, to solve an invoice problem we've been facing. Working with Datamatics has been a positive experience, with excellent sales and technical support teams who have met all our scheduling and communication needs."
"We chose Datamatics to outsource all of our HR needs for our live online proctoring, it's been tremendous and we're very pleased with the service that's been provided. The outstanding thing about Datamatics is they handle everything from A to Z. We trust them to carry out our business and for that reason I would absolutely endorse and suggest using Datamatics if you're looking to outsource any process at your organization."
"Our team with Datamatics has expanded exponentially and not just in number of agents but with team leads with quality assurance and other support staff. Datamatics has this ability to anticipate our needs even before we voice them. The whole Datamatics team is committed to the goals and vision not only of our proctoring department but as our company as a whole and that is such a testament to the leadership at Datamatics for really setting that tone so I am incredibly thankful for this partnership and really excited about the continued growth in the years to come."
"Before Datamatics, we didnt understand visualizations, trend analysis & how you could look at data in a different way than just columns of data. The Datamatics journey has enabled us to really transform ourselves to get deep in digital transformation."
"We can get our financial reports, P&Ls etc. on the TruBI dashboard where we can really control a lot of the variables that go in and not only that you can start doing a lot of the trending that we can we can do in the Datamatics TruBI dashboard"
"The team at Dextara Datamatics delivered excellent solutions, even when we had to re-evaluate our workflows and integration needs. Transitioning from a combined CRM and agency licensing system to best-in-breed applications, including Salesforce, was challenging. However, Dextara's nimble responses and fit solutions ensured smooth integration and success."
"We're super happy with the results Salesforce gave us. It's a much better system for tracking all the interactions and engagement with our patients. Much better for doing reporting and financials. We run our text messaging, we run our email out of it. It's just a great system and scalable platform."
"The modernization not only helped us to digitize our existing documents but helped us capture more fingerprints on the existing documents. Thereby, rather than just searching based on a vendor number or an invoice number, we are now able to search on an item number"
"The Datamatics team helped upgrade the outdated ECM platform to the latest one without affecting existing data with experienced resources and tried and tested methodology. The new product has helped automate certain processes along with creative flexibility in operations"
"We found that, unfortunately, Harris Teeter was not able to upgrade the FileNet system, and we could not utilize the latest features, so Datamatics stepped in as a great partner to help us upgrade our ECM platform"
"Datamatics has been an excellent partner in this solution that is continually developing and growing, and we look forward to utilizing the artificial intelligence that they have built into Datamatics TruBot to further enhance automation within our industry of the NHS in the UK"
"We collaborated with Datamatics to help process our accounts payables invoices for our customers dominantly across Europe. I have to say it was transformational; Datamatics has done a great job of recognizing our challenges and Enhancing the process."
"We were looking for a global brand which has the latest technology and has a proven track record of delivering services, in our research we found Datamatics to be ticking on all the boxes and that is how we identified Datamatics to be our service partner. I think overall the relationship and the experience has been quite positive and we have seen Improvement almost on a daily basis in terms of the actual turnaround and the overall MIS support that we get, and I'm sure in the days to come we'll see a increase flow of business and customers."
"The platform which was developed has been appreciated by all customers and has gained over 4.3 rating on Play store and App store which is a great achievement. There has been a great amount of support from the team , in an environment like trading where there is a lot of pressure on the systems & managing those pressure to deliver the best out of the team is what Datamatics has done."
"Datamatics is currently helping us in developing the kotak Neo app, we have couple of developers from Datamatics who are helping us build the mutual fund app and the main Kotak Neo app I think the resources are great they're pretty good at the job that they're doing and it has been a great experience working with them."
"it's been great to be with Datamatics, we use a lot of technology related help from Datamatics. They have helped us develop our previous app known as KST in the market and we are very happy with the way Datamatics has helped us with that as a technology partner and looking forward in future to have a similar kind of Engagement . We also learned a lot from Datamatics, like how to get into the agile mode and how to start practicing those agile practices and rituals thoroughly to achieve the greater goals. Initially it was a little difficult but Datamatics made our Journey very smooth and now we can say that we are 100% agile in our Project efforts"
"We were confident that Datamatics can can do this project for us, everything went smooth and dot on the target date. We didn't face any hiccups or any issues when we migrated to the latest version of Documentum. When there is any need they are always there for us to support irrespective of what is the effort that they may need to put in but i'm sure that if this goes well then we may extend our horizons more to Datamatics"
"Datamatics has helped us in accumulation of data and having a proper data visualization. We have an executive dashboard of almost 20 dashboard now and more than 50 reports which are uh catering to various business needs, we have complete 360 view of our business on a real-time basis. We continuously have support and maintenance from Datamatics and lots of developments are happening every month. We keep on adding many reports and the support which has been extended by Datamatics has been a great experience."
"We've been working with Datamatics for a long time , they are our most trusted and dependent partner. Datamatics helps us in most of our processes and I don't think there can be a better partner who can help us through our processes."
"This partnership with Datamatics for 10 years has been wonderful and we would like to continue this further. We thank Datamatics, and hope to continue with the same zeal of trust, partnership and friendship."
"The in-house Tech competency has been a big roadblock in realizing the tech strategy at eVidyaloka, to deliver something really world-class has been a challenge and Datamatics helped achieve that goal. The platform that Datamatics helped in envisioning together and created, helped us reach to more than 45,000 children directly. During development the management was accessible to us and as customers this is something that makes me recommend Datamatics for other players"
"Since Finato's come in, we've had great feedback from the whole organization. We found it to be a lot more intuitive, the look and feel is also really fresh. We appreciate the involvement by the Datamatics team and thanks to them for providing a modern updated system."
"Datamatics TruBot perfectly complements our digital transformation strategy focused on automating business processes to improve quality and consistency. With TruBot, we aim to boost staff productivity, enhance customer satisfaction and establish a resilient operational framework for the future."
"Datamatics has helped us explore all sorts of automation possibilities within our existing processes. It has not only saved our company valuable time but has also allowed us to look at our existing processes in a new light. We are constantly asking questions to try and improve upon how we do things, and automation is one of the many ways we can achieve that!"
"AccessFares' goal is to always be improving our best-in-class customer service for our clients. We are confident with this strategic partnership that we will see immense transformational value added to our global premium services. The Datamatics’ team has been wonderful to work with and has seamlessly managed the transition process. We look forward to many shared successes in the future."
"We have done a vast range of automations till today with the help of Datamatics. It was very comfortable and pleasant experience working with Datamatics"
"Our relationship with Datamatics started long time back, since then it has been a very great experience. We have never had any escalations from Datamatics, and the quality and TAT from Datamatics have been great"
"What Datamatics did was they presented unique combination of skills when they came to us. So on one hand they can understand the data whether it is behavioural or otherwise and make sense of it and get insights out of it. But they also have expertise in process re-engeening. So they can look at the process in which the engagement happens with consumers on a specific area and also guide you as to how the process can be remodeled or redefined."
"We have been using Datamatics RPA, and we found it really good solution for our bank reconciliation. We will be using RPA for our other processes as well"
"Our data was spread across various databases, and we had no insights into our data. With the help of Datamatics TruBI we were able to collected data from different sources and generate reports which help our entire PAN India users. Whenever we think of our journey we feel lucky to have started with Datamatics."
"ICICI Group been having a long relationship with Datamatics, at ICICI Home Finance when we were looking for a partner who can scale up with technologies, we found Datamatics was very responsive and we use RPA for our operations.”
"Operations had never dealt with a requirement like this previously so choosing the right partner was critical in winning and delivering on the stringent requirements of this program. We chose Datamatics as our partner. Datamatics built a system that provided the timing, cost and quality that was required to win and support. The success of the project is largely due to Datamatics’ approach to the issue. They were a great partner to work with "
"Great experience working with the Datamatics team for developmental work on dashboards. The team was highly responsive in terms of ability to build in custom features and demonstrated very strong understanding of the insights business and technology. "
"We have been working with Datamatics for more than 10 years, for both application development and data production. The team has become an integral part of our overall go-to-market, especially for operations and analytics and we have a team on retainer. In addition to our having a reliable and consistent partner familiar with the research industry, we have access to senior management and higher-level thinking when it comes to ways to strategically advance our team and resources"
"The Conference Board has been working with Datamatics for nearly ten years. In that time Datamatics has provided support for the development and maintenance of our public website as well as our internal CRM program. The support these teams have provided has been outstanding. Willing to be involved in all aspects of the project from strategy, development to testing and QA they have always delivered with quality and on time. They are patient with our ever-changing business and requirements and are very flexible and agile in their approach to our projects. From the leadership to the programmers, they are a real pleasure to work with and I highly recommend their services."
"KLC used Datamatics to develop and administer a proprietary online community platform system. Datamatics created a fully functional community ecosystem in just a few months. The development team also incorporated an API system that allowed us to seamlessly integrate 3rd party software. It allowed KLC to compete with far larger platform providers and was integral to our success. I would strongly recommend Datamatics for both their IT skills as well as their strong service support. "
"We have been working with the Datamatics Data Science team for over 2 years now on a range of complex models and analytical solutions across our projects. This has included projects such as Path to Purchase journeys, iterative model-building across evolving customer segments, Discrete choice models or even highly-evolved models like Product affinity clusters, Marketing Mix models and Association rule mining. We have been very impressed with the flexibility of team, expertise and consultative approach across a range of sector-specific models. What differentiates Datamatics is their ability to partner with us and thinking through strategic solutions rather than just following a brief.
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"Datamatics acts as a key partner in our journey. They look to solve a business problem and not just provide a technical solution. Datamatics works as an extended team of ours. They are very flexible in what we do together. Datamatics is only just a phone call or a message away. The have helped us scale by learning our processes and this is what sets Datamatics apart. We feel Datamatics will continue to be our valued partner going forward in our digital transformation journey."
"Over the last seven years, Meritor has worked hand in hand with Datamatics to automate various processes in our shared services. On the accounts receivables side, what started as a US integration has now evolved to Europe and Mexico. Our relationship with Datamatics ensures that cash applications and taxes are done in a timely manner for the goals we have set."
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"Datamatics has worked with us very closely over the years in terms of helping us and implementing a new proctoring platform. Datamatics brings a level of professionalism and support. They're more like a partner to us than a vendor. One of the things that distinguish Datamatics from other companies is their level of understanding and expertise in what they do. I can only see this partnership growing over the years to come."
"The AP team at Gate Thanks Datamatics for recognizing the work done to automate the AP process. The progress is a result of robust planning, process review and execution. We thank Datamatics for being a partner in this journey with committed individuals and tools/technology platform."
"My expectation from Datamatics is to ensure that communication is at top level, to keep updated of the progress of the project. Our expectations are also to have good code written to support our operations"
"We look to partners like Datamatics to operate as continued extension of our organisation. The Partnership with Datamatics goes back to several years. They have helped us on our consultative basis with an ECM Roadmap. They have worked very closely to understand our business model and learn our people and our culture. It is their flexible approach and their culture of adoption that has made them a tremendously valuable partner.
"Datamatics' relentless efforts have resulted in recent implementation of the solution in two countries within a very short duration. This would have not been possible without the responsiveness and professionalism demonstrated by Datamatics team. We are confident of Datamatics continuing to offer best of their services and as a partner achieving many more significant successes together."
"Datamatics has done a great work for Edelweiss Tokyo Life. Each team member is very dedicated and we are extremely happy with the processes that we are working on with Datamatics."
"The application itself and our hosting environment have never been in better shape. We could not have done this without the very capable help of the entire Datamatics team."
"It's been a long ride working with Datamatics for the last seven years. Datamatics has been a key contributor to the success of Neusoft. They are very professional and the efforts they put in their work are very tremendous and I am looking forward to our continued efforts for mutual success for both companies.."
"One of the biggest challenge in market research is keep up with ever changing technology but also figuring out how to effectively use those technologies to deliver better insights to clients. Working with Datamatics, we’ve been able to meet and exceed customer demands both from advanced analytics and custom development perspective. I’m sure in future working with Datamatics, we will face the challenges that arise and also create opportunities out of these challenges."
"Huge volumes of papers used to be generated which need to be maintained for long years. The processes were not streamlined. We found that Datamatics has excellence expertise and capabilities in Document management system and were the perfect match for our requirements. Datamatics project team was very good and quick in understanding our requirements. . I must complement all our project team members and the project team of Datamatics for this highly successful and innovative project."
"Happy with the value addition by Datamatics to our organisation in terms of Procure to Pay function and also continuing with the add on developments."
"Datamatics team has been prompt in addressing all requirements at all times of the day, understanding the criticality of the request and addressing the same with efficiency."
"Datamatics team has done a great job in terms of quality of Underwriting. All datamatics team members have been quickly able to adapt to changes whenever required."
"Datamatics helps us deliver thousands of candidates proctoring every day, and millions of candidates every year. We went from 20-30 agents to nearly 800 agents for online proctoring services. Datamatics really helped us look at test proctoring through a different lens and they have helped us improve our processes over the last year. Datamatics has really committed team members and they're like a part of our own organization."
"When looking at the benefits we’ve seen since working with SAISOFT & Datamatics TruBot, we talk about hours displaced rather than the time saved. This is because generally speaking when we've automated a task we haven't taken a job away from someone. We’ve freed them up to do something more meaningful"
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"Datamatics never looked its engagement with MullenLowe Lintas as a vendor-client relationship. They were like a partner to us. We have travelled the jouney together and it's been a very productive journey. We have always experienced a positive approach and have always been satisfied working with Datamatics. It has been 12 years since we have been working together and we hope we keep working for many more years to come."
"Datamatics has been a key partner for us in this digital transformation journey. The team was very flexible, proactive and innovative. They had a great understanding of the solution. Datamatics implemented the digital workplace solution within a record time of three months and we have greatly benefitted from the solution."
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"We’ve been associated with Datamatics for close to about two years and this journey is around Blue Star’s digitization initiative focused on the procure-to-pay solution. In the true spirit of partnership, we never had a feeling that Datamatics is a vendor or a service provider. We have co-owned and had joint accountability over this process."
"We’ve partnered with Datamatics in our Accounting shared services Centre for about a year now. We are availing the services of Datamatics for iPM tool which bridges the gap between our scanning solution to our ERP which is Oracle Financial. The value that Datamatics tool has brought to our business is immense and it can go only further to great heights. The engagement of Datamatics team has always been very high level and they are always there to pitch in ideas and support us."
"We started engaging with Datamatics around two years ago. Our challenge was to make sense out of the data that we have collected over past two decades and get insights from that data and for that we engaged with Datamatics. Datamatics is a very dedicated organization. The Datamatics team that has been working with us is very resilient."
"We used to run some very large manual processes at our end. We partnered with Datamatics who could manage the processes the way we want. Now after two years of engagement, Datamatics has been managing the processes very seamlessly. The value which Datamatics added to our organization was by automating and digitizing the processes which has increased our efficiency."
"We had an interesting time with Datamatics when we implemented RPA. After RPA implementation, a process which used to take five days, now took only 2 days and we are now able to do our regulatory reporting in time. Second process we automated was policy admin processing wherein we got nonstandard data from customers and with automation it was converted into standard data. Not only we improved our efficiency but the customer experience also improved over time."
"Datamatics was empaneled for automating our Accounts Payables processes. We get about 30,000-40,000 invoices per month which was earlier processed manually. We partnered with Datamatics with an aspiration to digitize our entire invoice processing suite. We are using Datamatics’ tool TruCap+ which helps in automatically reading the invoices and feeding the details into Oracle which is our ERP for Finance. Any request we put forth to Datamatics were immediately taken up on a priority basis and was implemented in an efficient manner."
"We started working with Datamatics to increase our scalability and reduce transaction time. Datamatics is providing us their solutions across multiple locations in India. Earlier we were delivering to our customers within T+1 and T+2 days and now after partnering with Datamatics, we are able to deliver to our customers within hours and the customer satisfaction has increased at a high rate."
"Earlier the Data Quality Control (DQC) process was in-house and since we have partnered with Datamatics, the TAT has reduced as Datamatics works 24x7 and customer experience has increased to a great extent as we are now able to issue the policies on the same day."
"Earlier we were using the traditional approach where most of the claims processing were carried out manually which reduced the productivity of the employees. We decided to give this part to Datamatics and they are managing it very well. Datamatics is focused and maintain the productivity and quality and they ensure in customer satisfaction."
"In future, we are look at automation on the AWS cloud by working with AWS and Datamatics. They ensure that we are on right technology at all times to compete with our competitors in the global market."
"To begin our move to cloud, we engaged with consulting partner, Datamatics. After migrating to AWS, if I have to provision a new server, it is a matter of few minutes. We are now able to provision infrastructure with business growth requirements."
"we need a partner that will guide us and provide innovative solutions and so far we're very happy with Datamatics. So far they've been able to jump through loops to help us decide on the new TVM and we are excited about it."
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"I would like to convey our appreciation to Datamatics in successfully handling the migration and development of Vessel Performing Dashboard. This has helped our operations team to manage and monitor the productivity and efficiency of the vessel operations in real-time."
"Datamatics has been a great partner. We embarked on a journey with Datamatics by starting a small process and then looking at the capability which was demonstrated to us by Datamatics we explored Datamatics to partner us in starting our RPA journey."
"Our journey has been really great starting from first thing which we liked about Datamatics was the partnership, the detailing and the team that was looking after that. the support that we are getting from Datamatics has really been great and we are really looking forward to more such associations and we are working with them"
"We had a fairly good experience and we are looking forward to better times, definitely. We’ve looked at sourcing out of activities which are allied completely to the core subject of the insurance company but which is essentially non-core. So ancillary activities like data entry which are extremely valuable to our core processes and core functions. We are confident and looking forward to exciting times in the future."
"I’ve been associated as a partner to Datamatics since 2011 and in my present avatar at Bajaj Allianz Life we have Datamatics as a partner once again. The journey has been good and it’s an early start. We started sometime in January and it’s been about 8 months and the journey’s been good."
"We have newly engaged with Datamatics. And it’s been more than a 6 month relationship so far. And we are into an entirely new journey and it’s definitely helping because the way TATA AIA is scaling, it’s very important for us to partner with a good company like Datamatics which can help us in taking up the business relationship journey together and provide us some solutions which we can accelerate with the business performance."
"The Datamatics team has been very dynamic and active in supporting us with our constant queries and helped us achieve what we want. Datamatics guided us during implementation and in the post-implementation processes. Over the years, we have built a strong bond and we have critical processes lined up for automation."
"Datamatics deployed digitisation solution from receipt of documents, scanning, auto data indexing of images and so forth. They also used automated data extraction tool with fuzzy logic and AI. The deployment was effective as it was done in a short duration of time. Today our processes are highly efficient leading to quick retrieval of documents."
"We were facing a lot of challenges in terms of hiring talent for tech from the market, that is where the Datamatics team jumped in the picture. We've on boarded more than 20 highly qualified engineers. The quality we were expecting from the external market the same expectations were with Datamatics as well and I think they delivered well from the last 2 and a half year."
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
