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"We really liked the way Datamatics presented us their approach and carefully thought through the problems we faced. They have the deep expertise in all the digital areas. You have to make sure that you have a partner that you can trust, and it was a great decision for us to go with Datamatics. They did a great work, and they understood everything we were doing, and it worked out really well."
Executive Director, Free Law Project
"AccessFares' goal is to always be improving our best-in-class customer service for our clients. We are confident with this strategic partnership that we will see immense transformational value added to our global premium services. The Datamatics’ team has been wonderful to work with and has seamlessly managed the transition process. We look forward to many shared successes in the future."
Managing Partner, AccessFares
"The modernization not only helped us to digitize our existing documents but helped us capture more fingerprints on the existing documents. Thereby, rather than just searching based on a vendor number or an invoice number, we are now able to search on an item number"
Director of Application Development, Harris Teeter
"We have done a vast range of automations till today with the help of Datamatics. It was very comfortable and pleasant experience working with Datamatics"
Sr. Project Manager - ITG, ICICI Bank
"Our relationship with Datamatics started long time back, since then it has been a very great experience. We have never had any escalations from Datamatics, and the quality and TAT from Datamatics have been great"
Executive Vice President - Operations, Kotak Mahindra Life Insurance
"What Datamatics did was they presented unique combination of skills when they came to us. So on one hand they can understand the data whether it is behavioural or otherwise and make sense of it and get insights out of it. But they also have expertise in process re-engeening. So they can look at the process in which the engagement happens with consumers on a specific area and also guide you as to how the process can be remodeled or redefined."
Global CMI Director (PDC), Unilever
"We have been using Datamatics RPA, and we found it really good solution for our bank reconciliation. We will be using RPA for our other processes as well"
CFO, Emkay Global Financial Services Limited
"Our data was spread across various databases, and we had no insights into our data. With the help of Datamatics TruBI we were able to collected data from different sources and generate reports which help our entire PAN India users. Whenever we think of our journey we feel lucky to have started with Datamatics."
Vice President - IT, Anand Rathi Share & Stock broker Ltd
"We have had a successful collaboration with Datamatics across multiple processes. We predominately engage with Datamatics on ensuring that our entire back-office work is taken care of. We have had a lot of value-added services come from Datamatics.”
SVP 1 - Retail Banking Operations, Axis Bank Ltd
"ICICI Group been having a long relationship with Datamatics, at ICICI Home Finance when we were looking for a partner who can scale up with technologies, we found Datamatics was very responsive and we use RPA for our operations.”
Head - Operations, ICICI HFL
"Datamatics was very agile and proactive in their approach and worked as an extended team of Harris Teeter. Datamatics helped us in our Digital Transformation journey by enabling us to go deep in digital with its solutions.”
Sr. Director, Information Services, Harris Teeter
"The Datamatics team helped upgrade the outdated ECM platform to the latest one without affecting existing data with experienced resources and tried and tested methodology. The new product has helped automate certain processes along with creative flexibility in operations"
Vice President Human Resources, Harris Teeter
"We found that, unfortunately, Harris Teeter was not able to upgrade the FileNet system, and we could not utilize the latest features, so Datamatics stepped in as a great partner to help us upgrade our ECM platform"
IS Project Manager, Harris Teeter
"Operations had never dealt with a requirement like this previously so choosing the right partner was critical in winning and delivering on the stringent requirements of this program. We chose Datamatics as our partner. Datamatics built a system that provided the timing, cost and quality that was required to win and support. The success of the project is largely due to Datamatics’ approach to the issue. They were a great partner to work with "
Chief Offline Operations Officer, President, NA Ipsos
"Great experience working with the Datamatics team for developmental work on dashboards. The team was highly responsive in terms of ability to build in custom features and demonstrated very strong understanding of the insights business and technology. "
Consumer Insights Leader - South Asia , Nielsen IQ
"We have been working with Datamatics for more than 10 years, for both application development and data production. The team has become an integral part of our overall go-to-market, especially for operations and analytics and we have a team on retainer. In addition to our having a reliable and consistent partner familiar with the research industry, we have access to senior management and higher-level thinking when it comes to ways to strategically advance our team and resources"
"The Conference Board has been working with Datamatics for nearly ten years. In that time Datamatics has provided support for the development and maintenance of our public website as well as our internal CRM program. The support these teams have provided has been outstanding. Willing to be involved in all aspects of the project from strategy, development to testing and QA they have always delivered with quality and on time. They are patient with our ever-changing business and requirements and are very flexible and agile in their approach to our projects. From the leadership to the programmers, they are a real pleasure to work with and I highly recommend their services."
C. Mark Lackey
Director IT, The Conference Board
"KLC used Datamatics to develop and administer a proprietary online community platform system. Datamatics created a fully functional community ecosystem in just a few months. The development team also incorporated an API system that allowed us to seamlessly integrate 3rd party software. It allowed KLC to compete with far larger platform providers and was integral to our success. I would strongly recommend Datamatics for both their IT skills as well as their strong service support. "
CEO and Founder, KL Communications
"We have been working with the Datamatics Data Science team for over 2 years now on a range of complex models and analytical solutions across our projects. This has included projects such as Path to Purchase journeys, iterative model-building across evolving customer segments, Discrete choice models or even highly-evolved models like Product affinity clusters, Marketing Mix models and Association rule mining. We have been very impressed with the flexibility of team, expertise and consultative approach across a range of sector-specific models. What differentiates Datamatics is their ability to partner with us and thinking through strategic solutions rather than just following a brief.
We have seen remarkable benefits leveraging Datamatics’ high-end analytics, intuitive dashboards and highly reliable simulators. These have added significant value to our client output in terms of deeper insights and richer tools enabling predictive & prescriptive analytics. Our association with Datamatics has become stronger over the years, and so have the complexities & expectations from the projects. However, the team has never ceased to amaze with their subject matter depth and being the one-stop shop for all our Data Science and model-building requirements."
Kristian Nørgaard Jensen
Managing Partner, AIM Create
"Datamatics acts as a key partner in our journey. They look to solve a business problem and not just provide a technical solution. Datamatics works as an extended team of ours. They are very flexible in what we do together. Datamatics is only just a phone call or a message away. The have helped us scale by learning our processes and this is what sets Datamatics apart. We feel Datamatics will continue to be our valued partner going forward in our digital transformation journey."
Head of Intelligent Automation Centre of Excellence, Ryder Systems
"Datamatics has provided with really excellent talent and continue to provide the services and have stayed with us as BUPA has changed evolved. I think that Datamatics has a unique ability to find us the right results at the right time and have adapted to our needs. We have also challenged them in quite lot of different ways and they have been able to react to us very rapidly. We never had to struggle with them in terms of getting people on board in a timely fashion."
Head, IT - BUPA
"Over the last seven years, Meritor has worked hand in hand with Datamatics to automate various processes in our shared services. On the accounts receivables side, what started as a US integration has now evolved to Europe and Mexico. Our relationship with Datamatics ensures that cash applications and taxes are done in a timely manner for the goals we have set."
Global Director, Accounts Receivables, Meritor
"Datamatics has worked with us very closely over the years in terms of helping us and implementing a new proctoring platform. Datamatics brings a level of professionalism and support. They're more like a partner to us than a vendor. One of the things that distinguish Datamatics from other companies is their level of understanding and expertise in what they do. I can only see this partnership growing over the years to come."
President, Global Operations, PSI
"The AP team at Gate Thanks Datamatics for recognizing the work done to automate the AP process. The progress is a result of robust planning, process review and execution. We thank Datamatics for being a partner in this journey with committed individuals and tools/technology platform."
Controller, Gate Gourmet North America
"My expectation from Datamatics is to ensure that communication is at top level, to keep updated of the progress of the project. Our expectations are also to have good code written to support our operations"
Chief Executive Officer - Memphis Area Transit Authority (MATA)
"We look to partners like Datamatics to operate as continued extension of our organisation. The Partnership with Datamatics goes back to several years. They have helped us on our consultative basis with an ECM Roadmap. They have worked very closely to understand our business model and learn our people and our culture. It is their flexible approach and their culture of adoption that has made them a tremendously valuable partner.
Vice President- IT, ARI Global Fleet Management Services
"Datamatics' relentless efforts have resulted in recent implementation of the solution in two countries within a very short duration. This would have not been possible without the responsiveness and professionalism demonstrated by Datamatics team. We are confident of Datamatics continuing to offer best of their services and as a partner achieving many more significant successes together."
Software Development and PPM Director - De La Rue
"Datamatics has done a great work for Edelweiss Tokyo Life. Each team member is very dedicated and we are extremely happy with the processes that we are working on with Datamatics."
AVP, Central Operations, Edelweiss Tokio Life
"The application itself and our hosting environment have never been in better shape. We could not have done this without the very capable help of the entire Datamatics team."
Associate Director, Database Search & Systems
American Ancestors & New England
Historic Genealogical Society
AVP, Yes Bank
"It's been a long ride working with Datamatics for the last seven years. Datamatics has been a key contributor to the success of Neusoft. They are very professional and the efforts they put in their work are very tremendous and I am looking forward to our continued efforts for mutual success for both companies.."
Director of Operations, Neusoft
Director of Projects, Account Services Group, Gate Gourmet
"One of the biggest challenge in market research is keep up with ever changing technology but also figuring out how to effectively use those technologies to deliver better insights to clients. Working with Datamatics, we’ve been able to meet and exceed customer demands both from advanced analytics and custom development perspective. I’m sure in future working with Datamatics, we will face the challenges that arise and also create opportunities out of these challenges."
Product Manager-Technology, Buzzback Market Research
"Huge volumes of papers used to be generated which need to be maintained for long years. The processes were not streamlined. We found that Datamatics has excellence expertise and capabilities in Document management system and were the perfect match for our requirements. Datamatics project team was very good and quick in understanding our requirements. . I must complement all our project team members and the project team of Datamatics for this highly successful and innovative project."
Vice President-IT, SBI Funds Management Pvt. Ltd.
Managing Editor, Accounting & Audit Content, CCH
"Happy with the value addition by Datamatics to our organisation in terms of Procure to Pay function and also continuing with the add on developments."
AGM & Regional Financial Controller, Voltas
"Datamatics team has been prompt in addressing all requirements at all times of the day, understanding the criticality of the request and addressing the same with efficiency."
AVP, Collection Strategy, IDFC First Bank
"Datamatics team has done a great job in terms of quality of Underwriting. All datamatics team members have been quickly able to adapt to changes whenever required."
Assistant Manager, Underwriting, Max Life Insurance
"Datamatics helps us deliver thousands of candidates proctoring every day, and millions of candidates every year. We went from 20-30 agents to nearly 800 agents for online proctoring services. Datamatics really helped us look at test proctoring through a different lens and they have helped us improve our processes over the last year. Datamatics has really committed team members and they're like a part of our own organization."
Vice President, Online Assessments, PSI
"When looking at the benefits we’ve seen since working with SAISOFT & Datamatics TruBot, we talk about hours displaced rather than the time saved. This is because generally speaking when we've automated a task we haven't taken a job away from someone. We’ve freed them up to do something more meaningful"
Vice President, Finance, Western Bainoona Group (WBG)
"Datamatics never looked its engagement with MullenLowe Lintas as a vendor-client relationship. They were like a partner to us. We have travelled the jouney together and it's been a very productive journey. We have always experienced a positive approach and have always been satisfied working with Datamatics. It has been 12 years since we have been working together and we hope we keep working for many more years to come."
Group Chief Technology Officer, MullenLowe Lintas Group
"Datamatics has been a key partner for us in this digital transformation journey. The team was very flexible, proactive and innovative. They had a great understanding of the solution. Datamatics implemented the digital workplace solution within a record time of three months and we have greatly benefitted from the solution."
Executive Vice President & Head IT, UTI Mutual Fund
"We’ve been associated with Datamatics for close to about two years and this journey is around Blue Star’s digitization initiative focused on the procure-to-pay solution. In the true spirit of partnership, we never had a feeling that Datamatics is a vendor or a service provider. We have co-owned and had joint accountability over this process."
Group Chief Financial Officer (CFO), Blue Star
"We’ve partnered with Datamatics in our Accounting shared services Centre for about a year now. We are availing the services of Datamatics for iPM tool which bridges the gap between our scanning solution to our ERP which is Oracle Financial. The value that Datamatics tool has brought to our business is immense and it can go only further to great heights. The engagement of Datamatics team has always been very high level and they are always there to pitch in ideas and support us."
AVR Srinivasa Sharma
Assistant Vice Prsident, Finance, Tata Projects
"We started engaging with Datamatics around two years ago. Our challenge was to make sense out of the data that we have collected over past two decades and get insights from that data and for that we engaged with Datamatics. Datamatics is a very dedicated organization. The Datamatics team that has been working with us is very resilient."
Chief Information Officer (CIO), Mahindra Finance
"We used to run some very large manual processes at our end. We partnered with Datamatics who could manage the processes the way we want. Now after two years of engagement, Datamatics has been managing the processes very seamlessly. The value which Datamatics added to our organization was by automating and digitizing the processes which has increased our efficiency."
EVP & Head Operations, Tata AIA Life
"We had an interesting time with Datamatics when we implemented RPA. After RPA implementation, a process which used to take five days, now took only 2 days and we are now able to do our regulatory reporting in time. Second process we automated was policy admin processing wherein we got nonstandard data from customers and with automation it was converted into standard data. Not only we improved our efficiency but the customer experience also improved over time."
Head Operations, Birla Sunlife insurance
"Datamatics was empaneled for automating our Accounts Payables processes. We get about 30,000-40,000 invoices per month which was earlier processed manually. We partnered with Datamatics with an aspiration to digitize our entire invoice processing suite. We are using Datamatics’ tool TruCap+ which helps in automatically reading the invoices and feeding the details into Oracle which is our ERP for Finance. Any request we put forth to Datamatics were immediately taken up on a priority basis and was implemented in an efficient manner."
Head Finance & Accounting CoE, Tata Projects
"We started working with Datamatics to increase our scalability and reduce transaction time. Datamatics is providing us their solutions across multiple locations in India. Earlier we were delivering to our customers within T+1 and T+2 days and now after partnering with Datamatics, we are able to deliver to our customers within hours and the customer satisfaction has increased at a high rate."
Sr. Manager IT, Tata AIA Life
"Earlier the Data Quality Control (DQC) process was in-house and since we have partnered with Datamatics, the TAT has reduced as Datamatics works 24x7 and customer experience has increased to a great extent as we are now able to issue the policies on the same day."
M Ranjith Kumar
Sr. Manager New Business & Underwriting, Bajaj Allianz
"Earlier we were using the traditional approach where most of the claims processing were carried out manually which reduced the productivity of the employees. We decided to give this part to Datamatics and they are managing it very well. Datamatics is focused and maintain the productivity and quality and they ensure in customer satisfaction."
Sr. Manager Claims, Bajaj Allianz
"In future, we are look at automation on the AWS cloud by working with AWS and Datamatics. They ensure that we are on right technology at all times to compete with our competitors in the global market."
Group Chief Financial Officer, Ashapura Minechem Ltd
"To begin our move to cloud, we engaged with consulting partner, Datamatics. After migrating to AWS, if I have to provision a new server, it is a matter of few minutes. We are now able to provision infrastructure with business growth requirements."
SAP Head, Ashapura Minechem Ltd
"we need a partner that will guide us and provide innovative solutions and so far we're very happy with Datamatics. So far they've been able to jump through loops to help us decide on the new TVM and we are excited about it."
Chief Financial Officer - Memphis Area Transit Authority (MATA)
"I would like to convey our appreciation to Datamatics in successfully handling the migration and development of Vessel Performing Dashboard. This has helped our operations team to manage and monitor the productivity and efficiency of the vessel operations in real-time."
Nanda Kumar Krishnan
General Manager - IT, APM Terminals
"Datamatics has been a great partner. We embarked on a journey with Datamatics by starting a small process and then looking at the capability which was demonstrated to us by Datamatics we explored Datamatics to partner us in starting our RPA journey."
Chief Operating Officer – Aditya Birla Sunlife Insurance Company Limited
"Our journey has been really great starting from first thing which we liked about Datamatics was the partnership, the detailing and the team that was looking after that. the support that we are getting from Datamatics has really been great and we are really looking forward to more such associations and we are working with them"
Senior Vice President Operations, Kotak Life Insurance
"We had a fairly good experience and we are looking forward to better times, definitely. We’ve looked at sourcing out of activities which are allied completely to the core subject of the insurance company but which is essentially non-core. So ancillary activities like data entry which are extremely valuable to our core processes and core functions. We are confident and looking forward to exciting times in the future."
Head - Underwriting & Claims, Kotak Life Insurance
"I’ve been associated as a partner to Datamatics since 2011 and in my present avatar at Bajaj Allianz Life we have Datamatics as a partner once again. The journey has been good and it’s an early start. We started sometime in January and it’s been about 8 months and the journey’s been good."
EVP- Operations & Customer Experience, Bajaj Allianz Life
"We have newly engaged with Datamatics. And it’s been more than a 6 month relationship so far. And we are into an entirely new journey and it’s definitely helping because the way TATA AIA is scaling, it’s very important for us to partner with a good company like Datamatics which can help us in taking up the business relationship journey together and provide us some solutions which we can accelerate with the business performance."
Senior Manager, Tata AIA Life Insurance
"The Datamatics team has been very dynamic and active in supporting us with our constant queries and helped us achieve what we want. Datamatics guided us during implementation and in the post-implementation processes. Over the years, we have built a strong bond and we have critical processes lined up for automation."
Regional Head, Corporate Banking, IndusInd Bank
"Datamatics deployed digitisation solution from receipt of documents, scanning, auto data indexing of images and so forth. They also used automated data extraction tool with fuzzy logic and AI. The deployment was effective as it was done in a short duration of time. Today our processes are highly efficient leading to quick retrieval of documents."
GM-RRM & Indirect Taxation, Mahanagar Gas Ltd.