Challenges
Harris Teeter was using the older version of the IBM FileNet P8 4.5.1 and with the evolving business; many critical processes were affected due to non-upgradation, especially in the Finance & Accounting and the Human Resources department.
Existing data capture solution was also outdated and Harris Teeter was facing challenges in capturing the data from various documents.
Since the data volume was high, Harris Teeter wanted to upgrade the existing ECM platform to the newer version without any data loss or any effect on the data quality.
