Outsourcing has become a crucial element in CFOs’ playbook for cost reduction and efficiency amid global disruption. This research helps CFOs assess F&A BPO providers’ capabilities to deploy process automation and intelligent workflows that lead to reduced processing costs and enhanced efficiency.
The report provides an overview of 16 F&A BPO vendors, segmented into the categories of Leaders, Challengers, Visionaries and Niche Players. Datamatics has been recognized as a "Niche Players" in this space.
The Quadrant Knowledge Solutions SPARK Matrix™ 2024 assessment provides an in-depth analysis of the global contact center outsourcing services market, key trends, market dynamics, and the competitive positioning of the top 26 vendors.
The report highlights Datamatic's strong positioning in the Contact Center Outsourcing Services (CCOS) market through its AI-powered Digital Experiences. With multilingual omnichannel contact centers, Datamatics delivers exceptional customer service and experiences that boost CSAT and loyalty.
Everest Group recently released the Robotic Process Automation (RPA) Products PEAK Matrix® Assessment 2024. The report provides an overview of 27 RPA technology providers, segmented into the categories of Leaders, Major Contenders, Aspirants, and Star Performers. Datamatics has been recognized as a "Major Contender" in this space.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.