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APPLICATION MANAGEMENT

Transforming Your Business Through Technology

TRANSFORMING YOUR BUSINESS THROUGH TECHNOLOGY

Technology evolves over a period of time. Born digital business entities have access to cutting edge technology right from inception. They continuously deliver high end user experience to their customers by offering customization as per changing business requirements. While keeping pace with latest technology, traditional businesses may also want to add trending features to their existing business applications and portals without disrupting their business as usual activity and without significant downtime.  

Datamatics’ Application Management Services (AMS) help clients' journey from transition to transformation and get maximum business value out of their technology investments. Through its flexible delivery models, industry best practices, and highly experienced Application Development & AMS resources, Datamatics designs a customized model to meet your business objectives. Datamatics has 550+ customers across the globe in different industries, including Banking & Financial Services, Insurance, Healthcare, Manufacturing, International Organizations, Media & Publishing, etc., many of which are Fortune 500 companies.

Datamatics collaborates with you to identify, define and address your evolving service delivery needs. The company enables businesses to upgrade with ala carte features as well as manage their existing business applications and collaboration systems. Datamatics enacts the role of the extended technology arm of businesses through a managed services model delivered by using a service delivery of clients’ choice.

As per industry best practices, Datamatics enables businesses transform clients’ existing IT estate into an emergency preparedness platform, embed a learning platform on to their existing business application to facilitate business user certification on their application, so on and so forth.

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APPLICATION MANAGEMENT OFFERINGS

Managed Service

Managed Services

  • Deploy 24x7 ‘Follow the Sun’ incident management services with AI-enabled techniques and virtual assistance – Application Management, Application Operations / Environment Management, Service Management, Application Development & Change Requests
  • Use application fine tuning and improvement services
  • Engage application development and modernization support services with an execution model of choice
  • Flexible engagement models – fixed budget project based services, team on demand or professional services, dedicated 
Consulting Services

Consulting Services

  • Avail architecture & design services
  • Use innovation to implementation services
  • Engage application portfolio assessment & consolidation services
  • Avail ITIL consulting & implementation services
  • Optimize application performance through continuous assessment and application tuning in an Agile environment
Project Services

Project Services

  • Engage Agile Scrum / Safe Agile models
  • Use DevOps (CI/CD/CT)
  • Avail Bespoke development
  • Use Product implementation
  • Engage information lifecycle management including visualization
Digital Assurance

Digital Assurance

  • Avail test advisory and consulting services
  • Engage robotic test automation services
  • Engage usability and big data testing
  • Use performance & security testing services
Application Development &  Modernization

Application Development &  Modernization

  • Leverage capabilities of an in-house .Net CoE to overhaul legacy IT estates
  • Engage capabilities of the in-house Java / J2EE CoE for application development & modernization
  • Use MS SharePoint and Sitecore powered portal development and management services
  • Use IBM powered eMigrator for accelerating data transfer
Information Security

Information Security

  • Embrace the Anytime Anywhere Any device access paradigm with mobility solutions that leverage containerized applications
  • Employ data security measures, such as Citrix based data access, data encryption, etc.
  • Conduct vulnerability and penetration tests
Help Desk / Service Desk

Help Desk / Service Desk

  • Deploy customer service representatives skilled in technology and compliance for application support
  • Deploy ticket management systems
  • Engage multi-level support systems – L0, L1, L2, L3, L4
Public Cloud Hosting And Monitoring

Public Cloud Hosting And Monitoring

  • Host applications on the cloud for anytime anywhere access supported by 24x7 cloud application monitoring services
  • Containerize applications and host in a multi-cloud environment with AWS, Azure, IBM Red Hat OpenShift, and IBM Cloud Pak for Business Automation
Transparency With Real Time Dashboards

Transparency With Real Time Dashboards

  • Embed dashboards powered by MS Power BI for a real-time snapshot of the engaged system resources for optimized output from the application
Flexibility With On-Demand And Shared Services

Flexibility With On-Demand And Shared Services

  • Engage work for hire models for small on-demand projects and managed shared services model for multiple monolithic applications support for conglomerates
Projects, Upgrades & Rollouts

Projects, Upgrades & Rollouts

  • Deploy skilled technology resources for application development, mega upgrade projects, and continuous Agile DevOps rollouts

AMS Expertise

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