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The client is an international healthcare group, with its origins and headquarters in the United Kingdom but now serving 32 million customers in 190 countries.
The client wanted to adopt a flexible yet secure engagement model at offshore to reduce operational costs and source talent that works in tandem with in-house teams in Follow-the-Sun model.
Based on its experience to quickly commence
operations for 27 EDCs and JVs, Datamatics used its Ready EDC Framework to jump start operations using dedicated infrastructure, HR, Legal, Regulatory, Finance, Payroll, QA, and PMO.
Datamatics also set up a Dedicated IT Infrastructure to provide a secure environment for Agile Development, Automation Testing, System/ User Testing, Application Support, Release/ Configuration Management, Digital/Cloud Support, etc.
Employee base , services delivery across UK, Australia, USA, and Hong Kong
Number of global user base supported
With knowledge of the local procedures
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.