Blue Star’s Entire Accounts Payables Improves by 33% with Procure-to-Pay Process Re-engineering Case Study
Case Study

Blue Star’s Entire Accounts Payables Improves by 33% with Procure to Pay Process Re-engineering


Blue Star is India‘s leading air conditioning and commercial refrigeration company with a network of 32 offices, five modern manufacturing facilities, and 2900 channel partners. Blue Star is India's second largest homegrown player in the air conditioning space.




Being a multi-business organization, Blue Star has seven different businesses, each having a distinct procurement and Procure-to-pay (P2P) process, which made it difficult for them to keep track of the invoices and efficiently process them.

The entire invoice processing cycle being carried out manually led to a lot of rework and multiple errors.

Blue Star was also facing scalability challenges, and the productivity was not measurable, which led to the high cost of fulfillment. Blue Star wanted to improve the efficiency of its accounts payables operations by automating the entire process with RPA and workflow automation.


Blue Star selected Datamatics as their partner in their digital finance and accounting journey and consulted Datamatics for streamlining the existing procure to pay processes.

Datamatics experts studied and analyzed the existing processes and infrastructure of Blue Star’s accounts payables process and implemented a vendor portal for Blue Star to cater to the underlying accounts payable processes by bringing the suppliers under one umbrella and increasing and improving the interaction between Blue Star and it’s suppliers.

Datamatics implemented RPA tool, TruBot to automate the validation and indexing of invoices, web-based workflow system Finato for auto movement of invoices, and Business Intelligence tool, TruBI for data visualization.

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7000+ Vendors on-boarded to new portal

7000+ Vendors

On-boarded to the new Vendor Portal

33% Improvement in Invoice processing


Improvement in Invoice processing time from 45 days to 30 days

70% Invoices Processed through vendor portal

70% Invoices

Processed through vendor portal

98% Payment requests processed within TAT


Payment requests processed within TAT

Customer Testimonial

"We’ve been associated with Datamatics for close to about two years and this journey is around Blue Star’s digitization initiative focused on the procure-to-pay solution. In the true spirit of partnership, we never had a feeling that Datamatics is a vendor or a service provider. We have co-owned and had a joint accountability over this process."

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Neeraj Basur
Group Chief Financial Officer (CFO), Blue Star


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