A value chain involves high interdependencies, and hence the Order to Cash mechanism has to be less human-dependent and fool-proof. Order to Cash (O2C) Automation is the first leg in establishing a successful value chain.
Intelligent Automation backed Order to Cash (O2C) platform allows businesses to improve the efficiency across all the touchpoints in order processing. It enables them to seamlessly tap the orders in an omnichannel environment and prioritize them in real-time for further processing and receiving payment for sustenance, growth, and expansion. AI / ML component of the Intelligent Automation platform provides cognitive identification and prioritization to process the orders through different gates.
Key Takeaways
Intelligent Automation backed O2C improves the efficiency across all touchpoints
It offers automated credit scores of customers and auto-prioritization of orders
It ensures sustained cash flows for products and services even during Force Majeures
