Gate Gourmet: Datamatics Helped Streamline Accounts Payable & Receivable

Gate Gourmet, the world’s leading provider of airline catering and provisioning services. From serving in-flight meals at over 200 airports to curating premium experiences at airport lounges, Gate Gourmet ensures that every meal and service meets the highest standards.

The Challenge: A Financial Bottleneck

For years, Gate Gourmet, a global leader in airline catering and provisioning, navigated the complex financial landscape of an industry that never sleeps. With operations spanning multiple regions, thousands of suppliers, and countless invoices and payments flowing through their system, financial efficiency was not just a goal—it was a necessity.

Gate Gourmet’s financial operations were facing increasing complexity. With a high volume of invoices spread across multiple regions and vendors, their teams had to manage intricate workflows while ensuring timely approvals and accurate reconciliation. Manual processes, while effective in the past, were beginning to slow down financial operations, leading to inefficiencies. Delayed payments added pressure to vendor relationships, and cash flow predictability became more challenging. To maintain their operational excellence and financial agility, Gate Gourmet sought a solution that would enhance efficiency, improve accuracy, and create a future-ready finance function.

AI-Powered Finance Transformation with FINATO

Understanding the urgency of Gate Gourmet’s financial restructuring, Datamatics introduced FINATO, its AI-powered finance automation platform, to centralize and streamline AP and AR processes. FINATO’s advanced AI capabilities transformed financial workflows by automating invoice processing, optimizing approval cycles, and providing complete transaction visibility in real-time.

Through AI-driven data capture, FINATO intelligently extracted and validated financial data, reducing manual intervention and eliminating errors. Machine learning-powered reconciliation ensured that every transaction matched seamlessly, significantly accelerating financial closing cycles. Additionally, predictive analytics and intelligent dashboards enabled Gate Gourmet to gain actionable financial insights, enhancing decision-making and improving cash flow forecasting.

Datamatics implemented its intelligent workflow solution FINATO to automate the approval matrix routing for PO & non-PO invoices, thus de-bottlenecking the approval process. Earlier, the entire approval process was carried out via emails, resulting in delays. FINATO reduced the approval cycle time, improving efficiency and accelerating financial operations.