The client is a leading personalized health network with over 830,000 members living with 2,900 conditions. They've generated 43 million+ data points, providing real-world evidence and continuous learning opportunities. The client is a clinically robust resource, having published 100+ research studies.
Industry
Healthcare
Region
USA
Challenges
The client faced challenges due to an obsolete lead management system, leading to potential patient loss.
The lack of reporting and sales analytics tools further hindered their ability to make data-driven decisions.
Additionally, a disjointed sales team disrupted collaboration and communication, further exacerbating the situation.
Solution
The Datamatics team implemented the Salesforce Sales Cloud, which enhanced opportunity tracking and provided robust sales analytics.
Furthermore, Datamatics integrated essential applications and systems, including Modernizing Medicine, to streamline scheduling and manage electronic health records efficiently.
