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RPA Solutions Increases Productivity for Insurance Provider

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TruBot Increases Productivity For A Leading Insurance Provider

Client

The client is one of the leading insurance companies in India that provides products like Motor, Health, Travel, Home and Personal Accident

Industry 

Insurance

Region

India

Challenges

The process of creating policy documents manually was tedious process and error-prone. The workload was increasing everyday due to increase in the number of the customers.

The client wanted to validate, standardize, and auto-upload the data to the client’s system before 11.30 pm for running a batch process for policy document creation.

Solution

Datamatics TruBot ports the raw data received from multiple sources and converts into a standard file format, perform data validation and data massaging using complex business rules to generate a common output file.

Artificial Intelligence algorithms were applied to read, interpret, and comprehend large amounts of multi-lingual unstructured data received from different channel partners.

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Impacts

Time Taken For Processing Insurance Cases by RPA bot

2-3min

Time Taken For Processing From 16-20min (Per Case)

Increases Overall Productivity  - RPA in Insurance Sector Case Study

87.5%

Increase In Overall Productivity

Reduced Processing Time -  RPA in Insurance Sector Case Study

1 Hr

Time Take For Processing From 6 Hrs

RPA increase Accuracy in Insurance Processing

90%

Increase In The Accuracy From 70%

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