European Bank: Automating Trade Finance with TruBot & TruCap+

Norway's largest financial services group

The Challenge: Manual Bottlenecks Slowed Trades

For a leading European bank specializing in trade finance, efficiency and accuracy were paramount. However, behind the scenes, their operations were bogged down by manual processing of import collection documents. The bank dealt with letters of credit, cover letters, invoices, and certificates of origin, each arriving in multiple formats from various exporting banks.

Employees manually extracted critical fields (currency, amount, LC numbers) from scattered documents before ERP entry.

With thousands of documents processed daily, this labor-intensive workflow slowed payment approvals, increased operational risks, and made compliance checks cumbersome. As transaction volumes surged, the risk of human errors, inefficiencies, and processing delays escalated. The bank needed an intelligent automation solution to streamline its workflow, enhance accuracy, and ensure seamless trade finance processing.

The Solution: AI Automation with TruBot & TruCap+

To overcome this challenge, the bank partnered with Datamatics, deploying an Intelligent Document Processing (IDP) solution—TruCap+—alongside its RPA platform, TruBot.

• AI-Driven Data Capture: TruCap+ leveraged Artificial Intelligence (AI) and Natural Language Processing (NLP) to scan and extract structured data from unstructured trade documents, recognizing key details such as LC numbers, amounts, and currencies without relying on predefined templates.
• Automated Validation & ERP Integration: Once extracted, the data was automatically validated and mapped against the bank’s ERP system. This eliminated manual entry errors and accelerated the processing pipeline.
• Seamless Workflow Automation: With TruBot handling repetitive tasks, the system automatically captured, validated, and transferred data into the bank’s core systems, ensuring faster and error-free trade finance processing.