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The client is a leading provider of therapy and healthcare services to people suffering from Obsessive Compulsive Disorder (OCD) in North America. They help patients online through Exposure and Response Prevention (ERP) and Cognitive Behavioral Therapy (CBT).
The client found it difficult to find qualified candidates who could volunteer for clinical trials, schedule trials and track candidate history. Contacting and notifying the clinical trial candidates through phone calls and emails consumed a lot of time.
The client wanted to build a platform to bring CROs, Sponsors, CROs and the admin under the same roof so that the clinical trial candidate information could be accessed and reports generated seamlessly.
Datamatics developed an application for registration and secured login compliant with HIPAA and HITECH regulations with role-based access for security and privacy.
The app enabled the client to manage the hierarchy and associations for a trial. They could also manage research sites information like contact details and distance radius. Manage candidate contact details and screening details, tracking, scheduling etc.
The candidates were notified faster about the status of the trial
Online report generation helped to efficiently track and analyze critical business needs
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.