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The client was utilizing legacy applications for commercial label (assets) management which was a significant revenue line for them.
Negligible documentation around business process and technical architecture posed several challenges in upgrading/modernizing the application without risking revenue loss.
The client sought Datamatics Advisory to perform a detailed current state assessment and provide recommendations on the ‘To Be’ process flows & Optimal technological architecture.
Datamatics team of consultants conducted a detailed study of business processes within the scope that were largely undocumented.
Close interaction with the SME’s and process owners were needed to understand the current i.e. ‘AS-IS’ business processes covering Finance, Procurement, HR and Travel Process.
Based on the understanding developed from stakeholder interactions, Datamatics consultants detailed 20+ scenarios and designed an all-encompassing ‘TO-BE’ operating model.
The processes were also re-engineered for increasing efficiency and productivity improvements.
Structured with necessary risk mitigation strategies built in that was utilized for implementation.
By reengineering the processes
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.