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Bus and Rail Transit Mobile App for a Leading Metropolitan City in North America Case Study
Case Study

Bus and Rail Transit Mobile App for a Leading Metropolitan City in North America

Client

The client is one of the largest providers of public transportation in North America. Every year, the client caters to more than 95 million people who use the bus and rail service.

Industry 

Transport

Region

United States of America

Bus and Rail Transit Mobile App Development - Case Study

Challenges

The client lacked a professional team to develop and manage the mobile app and also build the backend to manage it.

The client wanted to empower its users with easy access to the city’s transit schedules, fares and also assist them in planning trips, purchasing passes etc.

Solution

Datamatics developed a multi-platform mobile application for iOS and Android platforms. The App enabled the consumer to navigate and purchase passes needed for travel.

The riders could plan their trips, schedule their rides, purchase pass, real-time information of bus and trains, etc. The riders could also give feedback to the transit authorities through the app.

Impacts

Multi-lingual supporting Mobile App Development Case Study

Multi-lingual support

For increasing customer reach

Customer Loyalty - Bus and Rail Transit Mobile App Development Case Study

Customer Loyalty 

Increased with new and improved transit system which enhanced customer convenience

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