Back Office Automation Case Study to Automate Finance Processes

The client is a leading manufacturer for the commercial vehicle and industrial markets. With a legacy spanning over a century, they specialize in drivetrain, braking, and suspension systems, serving OEMs and aftermarket customers worldwide. Headquartered in North America, they have a strong presence across Europe and Asia-Pacific. Their innovative technology solutions enhance performance, efficiency, and safety. Committed to engineering excellence, they drive sustainable advancements in transportation.

The Challenges: Accounts Payable Efficiency Struggles

A leading US-based manufacturer known for its high-volume production and extensive vendor network found itself battling inefficiencies in its accounts payable (AP) process. The finance team was overwhelmed with processing thousands of invoices manually matching them with purchase orders (POs), validating vendor details, and seeking approvals.

Errors were common, payments were often delayed, and compliance risks loomed large. With operational costs rising and productivity suffering, the company needed a solution that could transform its AP workflow without disrupting existing systems.

The Solution: Intelligent Automation

To tackle these inefficiencies, the manufacturer partnered with Datamatics to deploy TruBot, an advanced Robotic Process Automation (RPA) solution designed to automate the entire accounts payable process. Unlike traditional solutions, TruBot offered an intelligent, template-free approach to invoice processing.

Smart Invoice Processing: TruBot read and extracted essential details from invoices without requiring predefined templates, significantly reducing manual effort.
Seamless Auto-Validation: The extracted data was automatically validated against PO records and the vendor master database, ensuring accuracy and compliance.
Non-PO Invoice Handling: For invoices without a PO, TruBot seamlessly routed them into an approval workflow, eliminating bottlenecks and expediting decision-making.

By integrating with the company's ERP system, TruBot enabled real-time tracking of invoices, accelerated approvals, and improved financial accuracy.