The Challenge: Fragmented AP Operations
As the company scaled its global footprint, its accounts payable (AP) operations struggled to keep pace. With finance offices spread across 45 locations, each operating on distinct AP applications and workflows, the process became increasingly fragmented and inefficient.
This decentralization significantly increased the cost of maintenance, with multiple systems requiring ongoing support, updates, and integrations. Moreover, consolidating financial data for reporting or audits became a labor-intensive task, often leading to delays, data discrepancies, and compliance risks.
These inefficiencies were not just operational hurdles—they had direct implications for financial performance. For the Chief Financial Officer (CFO), the disjointed AP function made it challenging to manage working capital effectively, ensure timely vendor payments, and generate real-time financial insights. Month-end closures were frequently delayed, and late payments jeopardized supplier relationships and early payment discounts.
It was clear to the CFO and the leadership team that the status quo was unsustainable. They needed a unified, intelligent solution to centralize AP operations, reduce overhead costs, and create a scalable foundation for growth.
