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One of the largest private sector banks in India
The bank had to manually scrutinize documents and records prior to uploading the salary details for employees of their corporate customers.
The process had a long cycle time. The bank wanted to improve the scalability and efficiency of the process.
Datamatics performed a gap analysis of the as-is automation scenario and implemented a solution powered by Intelligent Data Capture (TruCap+) and Robotic process automation (TruBot). The bot downloaded the scanned copy and Excel from SharePoint, extracted the required details, and performed pre-programmed validations. Subsequently, it uploaded the validated information to the core banking system for salary release.
of scanned copies from SharePoint
Document scrutiny and salary upload
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.