BPM Optimizes Accounts Payable Process For A Leading Education Publisher

A multinational publishing and education company reaching across 70 countries.

Challenges

The client had a huge volume of invoices as they had a large number of vendors and suppliers and they needed to automate and optimize the AP operations for processing 250,000 invoices annually.

The entire process was carried out manually which gradually reduced their productivity and was increasing their cost of operations so they wanted to alleviate issues related to misplacement of invoices, time-intensive routing, exception handling, etc.

Solution | Business Process Management

Datamatics proposed an end-to-end outsourcing bpm solution distinguished by centralized operations. Datamatics provide services from mailroom operations to check printing & payment register posting as well as providing economies-of-scale for scanning & back-end printing operations and did the exception handling to streamline the process through an automated, built-in escalation mechanism and helpdesk facility.