Prominent international healthcare and insurance provider, focused on driving preventive care and patient empowerment through digital technology.
Dental issues are often diagnosed only when symptoms arise, resulting in late treatment. The client wanted a digital-led solution where users could monitor their gum health remotely, without having to go to a clinic.
Datamatics implemented an Agentic AI solution that combines Computer Vision with multi-agent intelligence to help users monitor their oral health remotely, enabling preventive and proactive healthcare. This intelligent multi-agent system guides the user, captures the right image, analyzes oral conditions, provides insights, and suggests further precautions including consulting a dentist immediately.
Each stage is autonomously handled by dedicated agents that work together to deliver a seamless, guided experience from initial scan to meaningful results:
The system delivers a complete Gum Health Analysis, detects issues, shares recommendations, and offers the option to book an appointment with a dentist. The dashboard also shows gum health analysis for the past 5 instances such as Healthy, Average, or Unhealthy and further provides additional gum health tips.
If the user needs more information, the Human-in-the-Loop (HITL) Agent answers follow-up questions in natural language such as “Do I have any discoloration?” by reprocessing only the relevant parts of the image without restarting the full process.
Identifies gum issues before they become major, reducing long-term treatment costs
Adaptable to large user bases with consistent AI performance
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.