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Banks Increases Productivity with Salesforce Implementation Case Study
Case Study

Transforming Real Estate Sales with a Digital-First Approach

Client

The client is a leading real estate developer based in the Middle East had been shaping the city's architectural evolution for decades. Renowned for its balanced portfolio of residential, commercial, and mixed-use developments, the company had come to define Dubai’s ambition and futuristic vision.


Industry

Real Estate

Mobile app development

The Challenge: Fragmented User Experience

The client needed a solution that would help users manage all their property needs from a centralized platform. They envisioned a digital ecosystem where customers could seamlessly browse properties across Dubai, empowering them to make informed decisions. In their bid to redefine the experience of home and living, they aspired to create a stunning and engaging user experience—one that not only simplified property searches but also fostered a sense of community and convenience.

These challenges were particularly pressing for the Chief Information Officer (CIO), who faced mounting pressure to modernize the company's digital infrastructure while ensuring seamless data integration across various business functions. The lack of a centralized platform led to operational inefficiencies, data silos, and a fragmented customer experience, making it increasingly difficult to stay competitive in a fast-evolving market. The need for a transformative digital platform became paramount.

Impact: Enhanced Customer Experience

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High User Satisfaction and Retention

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27% Increase in Userbase

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19% Rise in Revenue

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