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Platform Strategy for Transformation of a Leading Logistics Provider
Case Study

Platform Strategy for Transformation of a Leading Logistics Provider

Client

An integrated multimodal logistics & supply chain solutions provider


Industry

Logistics & Supply Chain


Region

India

Platform Strategy for Transformation of a Leading Logistics Provider

Challenges

The client was keen to build a Digital Transformation Centre of Excellence (CoE) that would be tasked with modernize its operations. Though the client had implemented several stand-alone solutions to improve operations over the year, these were more ad-hoc in approach.

Intending to leverage a structured and optimized approach to identifying and managing transformation initiatives, the client approached Datamatics consulting. The objective was to Identify and Pilot a Strategic Digital Initiative over a period of 100 days.

Solution

Datamatics used the GEMBA (The actual place) approach to hone in on a critical areas of Freight Operations that had significant inefficiencies specifically in the Order Management process.

After conducting a rigorous analysis of the client’s landscape, Datamatics consultants conceptualized a digital operating model for order handling operations and developed a detailed functional system design and developed a multi-dimension platform that integrates vehicle suppliers, customers, and channel managers to cater dynamically to freight vehicle demand and fulfilment.

Impacts

10-15% Increase in Order acceptance rate

10-15%

Increase in order acceptance rate

5-10% reduction in empty routes

5-10%

Reduction in empty routes

Centralized visibility of a highly decentralized operations

Centralized

Visibility of a highly decentralized operations

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