Solution

Datamatics used the GEMBA (The actual place) approach to hone in on a critical areas of Freight Operations that had significant inefficiencies specifically in the Order Management process.

After conducting a rigorous analysis of the client’s landscape, Datamatics consultants conceptualized a digital operating model for order handling operations and developed a detailed functional system design and developed a multi-dimension platform that integrates vehicle suppliers, customers, and channel managers to cater dynamically to freight vehicle demand and fulfilment.