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92% improvement in TAT of statutory compliance for a leading public sector bank

Client

A leading public sector bank


Industry 

BFS


Region

India

RPA_TruBot_casestudy3-1

Challenges

The bank had to fulfill a cumbersome statutory compliance process of updating a third party / government system with the details for each mortgage case. On a daily basis, they had to key in details from an Excel file into the third party system across 7 tabs, each containing a minimum of 20 fields. 

Solution

Datamatics implemented a multi-bot architecture, powered by TruBot, which first validated the customer details in an Excel file dump. The bots then seamlessly updated the government site continuously in an unattended mode to fulfill the task. 

Impact

annual-report

92%

Improvement in turnaround time

annual-report

24 x 7 x 365

Achieved complete automation