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The client's end customers were increasing everyday. Due to the rapidly increasing numbers of the customers, the client had to open more bank accounts for new customer.
But as the process was carried out manually, it lead to time delays in creating new bank accounts for the customers which led to the client losing its customers to the competitors so they wanted to automate the entire process of account opening to retain the existing customers and gain new ones
Datamatics implemented its rpa software, TruBot to automate the entire process of automating the bank account opening.
TruBot reads the documents and extracts the necessary data using TruCap+, an intelligent document processing (IDP) solution, and validating the data on different government websites and the banking system to check whether the account already exists.
Accounts Opened Per Day
Decrease in resource cost
Enhancement Of Productivity
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.