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A leading general insurance provider automates the No Claim Bonus validation

Client

One of the leading general insurance providers


Industry 

Insurance


Region

India

RPA_TruBot automates the No Claim Bonus (NCB) validation for a leading general insurance provider

Challenges

On policy issuance, the provider had to update the No Claim Bonus (NCB) slab of their customers in the core insurance system on a daily basis. To achieve this goal, they had to verify the previous policy details for both the private and public sector policy providers. 

Solution

Datamatics implemented RPA solutions that validated the NCB slab of the previous policies held in either the private or public sectors, as per pre-programmed logic. Subsequently, it updated the corresponding status in the core insurance system.

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Impact

annual-report

65%

Reduction in turnaround time

annual-report

99%

Achieved high accuracy

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