Automated Mortgage Applications Processing For A Leading US Bank

The client is one of the 10 largest banks in USA which provides customer service with a full range of financial products and services at thousands of convenient locations and ATMs from Maine to Florida.

Challenges

The client wanted to digitize 1.4 million pages of back file mortgage applications with ongoing applications and thus required mortgage processing service from capture, classification, indexing and integrated output with its Document Management Solution (DMS)

Solution

To automate mortgage application processing Datamatics implemented a comprehensive service for mailroom, scanning, indexing, output conversion, and upload of output data to client's DMS using offshore, onshore and blend shore methodologies.

Datamatics also implemented Intelligent Document Processing tool TruCap+ for data capture, classification and data conversion as per the bank's requirement.