The client is one of the 10 largest banks in USA which provides customer service with a full range of financial products and services at thousands of convenient locations and ATMs from Maine to Florida
The client wanted to digitize 1.4 million pages of back file mortgage applications with ongoing applications and thus required mortgage processing service from capture, classification, indexing and integrated output with its Document Management Solution (DMS)
To automate mortgage application processing Datamatics implemented a comprehensive service for mailroom, scanning, indexing, output conversion, and upload of output data to client's DMS using offshore, onshore and blend shore methodologies.
Datamatics also implemented TruCap+ for data capture, classification and data conversion as per the bank's requirement.
Accuracy at character level ensured in digitization of over 1.4 million documents
Through right blend of onsite-offshore resources
Integration with DMS helped in achieving accurate and synchronized data across locations bringing high performance and scalability
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.