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A premier dermatology & skincare center in North America offering a gamut of dermatology & medical aesthetic services.
The client wanted to digitalize the appointment scheduling and tracking process that would help patients to manage their waiting time and follow social distancing, through real-time service alerts.
The client wanted to reduce the patient waiting time in the clinic, and streamline patient check-in in order to adhere to the social distancing norms, through a digital appointment scheduling platform.
Datamatics developed a hybrid Mobile Application on Xamarin that enabled customers to sign-up, check-in, schedule appointments, and receive real-time alerts on the status of their appointment.
The solution came with an integrated admin portal to enable authorities to manage staff and perform requisite backend admin functions.
In on-site patient waiting time
Decline in customer churn
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.