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RESOURCES
2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
     Analyst Report

2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

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Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019

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  Careers    |    Media    |    Events    |    Investors
Get in Touch

DIGITAL
Everest Group Peak Matrix For IDP Technology Vendors

Everest Group Peak Matrix For IDP Technology Vendors

Read Full Report Now →

CONSULTING & ADVISORY

TECHNOLOGY

BUSINESS PROCESS MANAGEMENT

ENGINEERING SERVICES

BIG DATA & ANALYTICS
TruBot-3
Robotic Process Automation
TruCap-1
Data Capture With AI & Fuzzy Logic
TruBI-1
Business Intelligence & Data Visualization
TruAI-1
Text Analytics & Pattern Detection Platform
TruFare-1
Automated Fare Collection
TruTest-1
Test Automation Powered by RPA 
Trade-Finance-1
Smart Business Accelerator for Trade Finance
iPM-1
End-To-End Automated Workflow Management
banking-1
Banking & Financial Services
healthcare-1
Healthcare
insurance-1
Insurance
travel-hospitality-1
Travel & Hospitality
Retail-e-Commerce-1
Retail & e-Commerce
transportation-1-hp
Transportation
logistics-2-hp
Manufacturing & Logistics
international-organisations-1-hp
International Organisations

RESOURCES
2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
     Analyst Report

2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

Read More →

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019

Read More →

Subscribe to Datamatics Updates
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ABOUT US
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Centralization Of Order Management For A Leading Paint Manufacturer

Client

The client is one of the largest industrial paint and decorative paint company in India

Industry 

Manufacturing

Region

India
Centralization-Order-Management-Leading-Paint-Manufacturer1

Challenges

 

The client wanted to enhance customer experience by improving their Order Management Process. The client had a large number of buyers and suppliers and it was difficult for them to handle and manage orders in an efficient ways since their operations and demand were growing in large numbers.

Solution

Datamatics deployed 50 proficient resources having multiple linguistic capabilities were trained and deployed to provide personalized attention to paint dealers across the spectrum. They were also trained to handle dealer complaints, call Over Due (OD) dealers for payment follow-ups, conduct market surveys, and update the ERP systems.

Impacts
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30%

Increase in order bookings
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11 hours

Window to book more orders
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100%

Control on the billing process
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50%

Reduction in time wastage
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