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  Careers    |    Media    |    Events    |    Investors
Get in Touch

DIGITAL
Everest Group Peak Matrix For IDP Technology Vendors

Everest Group Peak Matrix For IDP Technology Vendors

Read Full Report Now →

CONSULTING & ADVISORY

TECHNOLOGY

BUSINESS PROCESS MANAGEMENT

ENGINEERING SERVICES

BIG DATA & ANALYTICS
TruBot
Robotic Process Automation
TruCap
Data Capture With AI & Fuzzy Logic
TruBI
Business Intelligence & Data Visualization
TruAI
Text Analytics & Pattern Detection Platform
TruFare
Automated Fare Collection
TruTest
Test Automation Powered by RPA 
Trade-Finance
Smart Business Accelerator for Trade Finance
iPM
End-To-End Automated Workflow Management

WE WORK WITH YOU TO DIGITALLY TRANSFORM YOUR BUSINESS

Please suggest which of the following industries best represent your business and we can help you find the right solution for your business.
Reinventing Business Models With Digital Technologies

Reinventing Business Models With Digital Technologies

Watch Now →

RESOURCES
How To Undertake Digital Transformation For Mid-Sized Enterprises
     Whitepaper

How To Undertake Digital Transformation For Mid-Sized Enterprises

Download Now →

TruBot Improves Transaction Processing Time For A Logistics Giant
     Case Study

TruBot Improves Transaction Processing Time For A Logistics Giant

Read More →

Subscribe to Datamatics Updates
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Centralization Of Order Management For A Leading Paint Manufacturer

Client

The client is one of the largest industrial paint and decorative paint company in India

Industry 

Manufacturing

Region

India
Centralization-Order-Management-Leading-Paint-Manufacturer1

Challenges

 

The client wanted to enhance customer experience by improving their Order Management Process. The client had a large number of buyers and suppliers and it was difficult for them to handle and manage orders in an efficient ways since their operations and demand were growing in large numbers.

Solution

Datamatics deployed 50 proficient resources having multiple linguistic capabilities were trained and deployed to provide personalized attention to paint dealers across the spectrum. They were also trained to handle dealer complaints, call Over Due (OD) dealers for payment follow-ups, conduct market surveys, and update the ERP systems.

Impacts
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30%

Increase in order bookings
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11 hours

Window to book more orders
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100%

Control on the billing process
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50%

Reduction in time wastage
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