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  Careers    |    Media    |    Events    |    Investors
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Everest Group Peak Matrix For IDP Technology Vendors

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Read Full Report Now →

CONSULTING & ADVISORY

TECHNOLOGY

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ENGINEERING SERVICES

BIG DATA & ANALYTICS
TruBot
Robotic Process Automation
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Data Capture With AI & Fuzzy Logic
TruBI
Business Intelligence & Data Visualization
TruAI
Text Analytics & Pattern Detection Platform
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Automated Fare Collection
TruTest
Test Automation Powered by RPA 
Trade-Finance
Smart Business Accelerator for Trade Finance
iPM
End-To-End Automated Workflow Management

WE WORK WITH YOU TO DIGITALLY TRANSFORM YOUR BUSINESS

Please suggest which of the following industries best represent your business and we can help you find the right solution for your business.
Reinventing Business Models With Digital Technologies

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Gartner Magic Quadrant for Robotic Process Automation 2019
     Analyst Report

The First Ever Gartner Magic Quadrant for Robotic Process Automation 2019

Read More →

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors

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Centralization Of Order Management For A Leading Paint Manufacturer

Client

The client is one of the largest industrial paint and decorative paint company in India

Industry 

Manufacturing

Region

India
Centralization-Order-Management-Leading-Paint-Manufacturer1

Challenges

 

The client wanted to enhance customer experience by improving their Order Management Process. The client had a large number of buyers and suppliers and it was difficult for them to handle and manage orders in an efficient ways since their operations and demand were growing in large numbers.

Solution

Datamatics deployed 50 proficient resources having multiple linguistic capabilities were trained and deployed to provide personalized attention to paint dealers across the spectrum. They were also trained to handle dealer complaints, call Over Due (OD) dealers for payment follow-ups, conduct market surveys, and update the ERP systems.

Impacts
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30%

Increase in order bookings
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11 hours

Window to book more orders
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100%

Control on the billing process
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50%

Reduction in time wastage
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