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RPA reduce the cycle time of timesheet to invoice creation for a leading BPO company
Case Study

TruBot reduced the cycle time of timesheet to invoice creation for a leading BPO company

Client

A leading BPO and KPO services company


Industry

BPM


Region

Mumbai

RPA for BPO and KPO services company Case study

Challenges

The BPO had to collate the timesheets for multiple projects on a monthly basis. For this task, they had to manually work with timesheets, email approvals, and respective purchase order. They had to manually calculate leaves, create invoices using an in-house system, and then send the invoice to the accounts team of the respective client.

Solution

Datamatics evaluated the entire business scenario and deployed RPA solutions. The team used two-bot architecture to first validate the timesheets and all the support. Next, the solution auto-created the invoices and then sent them to the respective client accounts team.

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Impacts

Cycle time for leave calculation

5 mins

Cycle time for leave calculation

Cycle time for updating details to the in-house system

15 mins

Cycle time for updating details to the in-house system

100% Process compliance

100%

Process compliance

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