A leading BPO and KPO services company
Industry
BPM
Mumbai
The BPO had to collate the timesheets for multiple projects on a monthly basis. For this task, they had to manually work with timesheets, email approvals, and respective purchase order. They had to manually calculate leaves, create invoices using an in-house system, and then send the invoice to the accounts team of the respective client.
Datamatics evaluated the entire business scenario and deployed RPA solutions. The team used two-bot architecture to first validate the timesheets and all the supportings. Next, the solution auto-created the invoices and then sent them to the respective client accounts team.
Cycle time for leave calculation
Cycle time for updating details to the in-house system
Process compliance
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Datamatics is a technology company that builds intelligent solutions enabling data-driven businesses to digitally transform themselves through Robotics, Artificial Intelligence, Cloud, Mobility and Advanced Analytics.
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