The BPO had to collate the timesheets for multiple projects on a monthly basis. For this task, they had to manually work with timesheets, email approvals, and respective purchase order. They had to manually calculate leaves, create invoices using an in-house system, and then send the invoice to the accounts team of the respective client.
Solution
Datamatics evaluated the entire business scenario and deployed RPA solutions. The team used two-bot architecture to first validate the timesheets and all the supportings. Next, the solution auto-created the invoices and then sent them to the respective client accounts team.
