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The client is a leading international Children's Emergency Fund responsible for providing humanitarian and developmental aid to children worldwide.
United States of America
Administrators had to manually check the server logs for data like error details and other issues. The admin team met the need for extra servers by manual addition or removal. This added exponentially to the operational costs.
The client wanted to automate SharePoint farm server monitoring and eliminate continuous manual administration of server logs to smooth the SharePoint front-end, office, and application servers for Record management and Insight Farms.
Datamatics developed a “Monitoring Tool” in PowerShell script that could be scheduled as a job in the windows task scheduler and could fetch the error logs from the event viewer, IIS Log files, and SharePoint Log files every day while sending automatic emails to Admin team.
The tool fetched files and error data from different servers and generated a consolidated report. This report was sent via email to all SharePoint administrators and support staff.
in time-to-resolve through the automated error handling
in efficiency with accurate and in-time root-cause identification by the monitoring tool
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