Implementation of Next Generation Fare System (NGFS) for Memphis Area Transit Authority (MATA) to Enhance Reliablility & Customer Experience

Solution

The Datamtatics team successfully introduced the Next Generation Fare System (NGFS), ensuring ADA compliance. This advanced solution encompasses a smart media and mobile-based fare collection system. Datamatics managed the end-to-end process, from design and delivery to installation and commissioning of the secure and dependable NGFS across a range of MATA vehicles, including fixed-route buses, paratransit vehicles, and the MATA Trolley service.

Additionally, a QR-based ticketing system was implemented, offering single and return journey options, alongside other ticket types on thermal paper fare media and a mobile app.