A North American Aviation Organization Reduced Operational Cost by 50% with MS Dynamics 365 Upgrade

Challenges

The client’s older version of the Microsoft Dynamics application lacked the support for evolving business needs. As it was outdated, it did not allow the client to take advantage of new features available in the later versions.

Due to the high maintenance of dedicated servers and the cost of on-premise CRM, the client faced increasing support and maintenance costs which added substantially to operating expenditure.