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 Implemented Salesforce for a Leading International Organization Case Study
Case Study

A Leading Service Provider to the UK's National Health Service (NHS) Achieved 70% Reduction in Manual Effort with Datamatics Intelligent Automation Platform

Client

The client is a software company providing administrative support to UK’s National Health Service (NHS) portal such as handling lab reports, patient on-boarding & documentation.

Industry

Healthcare


Region

United Kingdom

Healthcare-solutions-Datamatics

Challenges

Complex applications with comprehensive workflow are especially important in healthcare portals, where they play a critical role in managing patient information and ensuring that medical professionals have access to accurate, up-to-date information.

The legacy applications miss on having internal API’s which integrates various functions together.

Solutions

TruBot is an RPA tool that automates repetitive and rule-based tasks by mimicking human actions. It can handle complex processes and reduce the workload on human staff, thereby increasing efficiency and accuracy. Azure is a cloud computing service that enables businesses to deploy their applications and services in the cloud for greater scalability and flexibility.

By using TruBot and Azure together, businesses can automate their processes with ease, reduce errors, increase efficiency, and improve accessibility. This combination provides businesses with a powerful automation solution that is scalable, flexible, and can be accessed from anywhere in the world.

Impacts

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Reduced manual efforts by 70%

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Achieved 100% accuracy

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Processed over 52000 lab reports generated

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870 manual clinical hours of working saved

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