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 Implemented Salesforce for a Leading International Organization Case Study
Case Study

A Leading Power Generation Company Increased Productivity by 70% With a Streamlined Reimbursement Process

Client

The client is one of the largest integrated power companies in India. Headquartered in Mumbai, it plays a significant role in generating, transmitting, and distributing electricity across the country. The company is known for its commitment to renewable energy sources and has made substantial investments in solar and wind power projects.

Industry

Energy & Power


Region

India

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Challenges

The challenges faced by the client included integration of existing SAP and HR systems, aligning diverse mobile usage policies across departments, and ensuring the security of sensitive employee data

Additionally, overcoming resistance to change and ensuring widespread adoption of the system among employees and approvers was a significant hurdle.

The system also needed to accommodate diverse approval workflows to meet the specific needs of different departments.

Solution

To address these challenges, Datamatics developed the Mobile Bill Reimbursement System to streamline the process of mobile bill reimbursements for employees.

With features like submission of bills for monthly or quarterly periods, real-time tracking of reimbursement requests, and email notifications at various stages of approval, managing reimbursements has never been easier.

The system also integrates with SAP to generate credit history and bill payments while ensuring only eligible bills are accepted based on predefined criteria.

Impacts

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Streamlined expense management

improved transparency & enhanced compliance

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70% reduction in the time spent on manual expense tracking

approval cycles, and paperwork
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30% reduction in costs

and a more streamlined and efficient reimbursement process

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