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The client is a leading North American professional services giant that enables tech-forward organizations to design, build, operate and automate the technology that powers businesses by bridging the gap between human talent and technology.
United States of America
The client wanted to enhance its cloud-based CRM for its global salesforce using a microservices architecture and improve the experience of IB Business Users on the existing CRM app. The client wanted to implement the enhancements on top of the current application while making necessary changes.
The client also wanted to make sure that the current state of activities remains unhindered while proposed changes were implemented
Datamatics proposed a multi-tenant app with a database per tenant to handle this multi-tenancy requirement. Datamatics architected, designed, and developed cloud-based microservices hosted on the Azure platform as containerized services
To ensure that regular updates were instantly published and reviewed by the client, Datamatics implemented continuous integration and deployment of the entire application on Azure.
In customer satisfaction rate
In speed of onboarding new customers with automated scaling
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.