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 Implemented Salesforce for a Leading International Organization Case Study
Case Study

Ingram Micro, a Global Distributor Streamlines Invoice Processing with TruCap+ IDP Solution

Client

This client is an American distributor of information technology products and services. The company is based in the U.S. and has operations around the world.


Region

United States of America

Challenges

The client faced significant challenges in processing over 3 million pages of unstructured documents annually from 10,000 vendors in 15 languages, resulting in inefficiency and increased operational costs due to post-processing corrections.

The varying size of invoices, ranging from single page to 300 pages per invoice, further complicated the task.

Solutions

By implementing TruCap+, an AI-enabled intelligent document processing tool, the Datamatics team transformed unstructured invoices into structured data, achieving higher accuracy and enabling a higher percentage of straight-through processing.

This solution streamlined operations, effectively handling diverse vendor invoices in multiple languages through advanced AI/ML algorithms.

Impacts

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Reduced TAT

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Enhanced Accuracy

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Reduced cost of operations

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Fast solution implementation

Customer Testimonial

"We collaborated with Datamatics to help process our accounts payables invoices for our customers dominantly across Europe. I have to say it was transformational; Datamatics has done a great job of recognizing our challenges and Enhancing the process."
Tony-McMurray

Tom McMurray
Managing Director, Ingram Micro

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