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 Implemented Salesforce for a Leading International Organization Case Study
Case Study

A Leading Power Generation Company Increased Operational Efficiency by 70% by Streamlining Company Lease Accommodation System

Client

The client is one of the largest integrated power companies in India. Headquartered in Mumbai, it plays a significant role in generating, transmitting, and distributing electricity across the country. The company is known for its commitment to renewable energy sources and has made substantial investments in solar and wind power projects.

Industry

Energy & Power


Region

India

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Challenges

The client faced challenges such as maintaining accurate reporting based on city categories and eligibility, and preserving allocation history.

The absence of a streamlined approval workflow and communication between residents and administrators led to potential miscommunication and delays.

The lack of an automated payment processing system resulted in potential errors and financial management issues. Additionally, manual management of lease-related documents posed challenges in accessibility, version control, and document security.

Solution

Datamatics developed the eHousing System for managing company lease accommodations. The system streamlined the creation of CLA requests, approvals from HODs and ES&A Coordinators, and defined eligibility amounts.

It facilitated broker assignments, scheduled site visits, and enabled flat acceptance by employees.

The system also automated the generation of key documents such as Offer Letters, Management Memos, LOIs, Allotment Letters, and Lease Agreements.

Impacts

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Increased operational efficiency by 70%.

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Faster response times and improved satisfaction among tenants

with efficient communication between residents and administrators.
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Resulted in 28% cost savings

by minimizing the need for additional administrative resources and reduced the risk of financial errors

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