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RPA Increases Speed For Credit Limit Extension For a Bank
Case Study


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TruBot Increases Speed For Credit Limit Extension For A Leading Bank

Client

One of India’s most trusted financial institutions


Industry

Banking & Financial Services

RPA Solution for Bank to Increases Speed For Credit Limit Extension

Challenges

The bank received hundreds of credit extension requests on a daily basis which was risky as the details to be entered was critical and it would result in high impact on client and end-customer credibility. The emails had to read and validated against a predefined approval matrix.

Solution

Datamatics Implemented its RPA tool, TruBot to auto read the emails and unstructured texts and analyse the approved requests and update limit extensions in the core banking system. Datamatics’ AI powered tool, TruBot Neuro handles business exceptions with minimum manual intervention.

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Impacts

100% Achievement In Accuracy - RPA Case Study
100%

Achievement In Accuracy

RPA in Banking Case Study -  91.67% Improvement in Productivity

91.67%

Improvement In Productivity

END-TO-END Automation Of Processes - RPA Case Study

END-TO-END Automation Of Processes

annual-report

Executed All Credit Limit Extensions In REAL-TIME

Case Study: Automation of Reading Emails & Unstructured Texts in Banking

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